Hampton Inn & Suites Jekyll Island

Great weekend getaway We had a wonderful stay. I am glad that this is the hotel we ended up booking among the list I was considering. I loved the oak hammock type vibe around the pool area and also having private beach access. The room was clean and comfortable and we really enjoyed having the balcony. The staff was friendly and hospitable. One staff member in particular, Jason, went above and beyond when he helped my husband when we were locked out of our truck. We can’t wait to return to Jekyll Island and this Hampton Inn.

This is the first time I've stayed at this property. According to the bartender we spoke with, the property have undergone a $6 million renovation, some elements appeared to be in progress..e.g. the restaurant was not yet open while they were waiting for the new menu. We had an accessible room with 1 king bed. Pros: nicely landscaped grounds, pretty good breakfast options and tasty coffee in the morning with generous hours to get a meal, nice views from the room, mattress and pillows were decent, the walkway from the pool area to the beach was in good repair with multiple places to sit along the boardwalk - - Note: while they offer accessible rooms and a wheelchair accessible pool and hot tub, you cannot get to the beach from the hotel without being able to navigate a full flight of stairs on each end of the walkway. One other perk was the shuttle to get around the island, we used this and were glad for it. Areas for growth/information for future guests: starting with the room - - the accessible room was very well designed for wheelchair needs but the shower is a standard tub that was equipped with a removable seat rather than a zero or low entry shower stall. The room was large with lots of room to maneuver but was very poorly lit and had random, unmatched lamps throughout the room, most of which were not operated by a wall switch. The elevators sounded and felt risky, the pool needed debris removed from the zero entry area.

We had a great stay! We brought our 2 dogs and it was perfect. The room was very clean. I wouldn’t have known it was pet friendly. Sometimes you stay in pet friendly rooms and they aren’t the nicest this was not the case here. The breakfast was great. The property was beautiful. Would definitely stay here again if I was looking for a low key relaxing getaway.

My bill was more than it was supposed to be, Laura at the front desk did not seem like she wanted to be there, the side door leading out on the first floor would not lock; I told someone at the front desk and nothing was ever done about it. That is a safety issue. Other than that, the stay was good.

Basic ly great except the lady checking us in was rude, later nice must have been a bad day. Best island ever.

Screens would be nice on the balcony door. Too many bugs to open for fresh air. Also poor lighting in center of suite. Loved the suite concept. Very convenient.