Crowne Plaza Lombard Downers Grove

When checking into the room a very bad sewage smelled came out of the bathroom, the entire room smelled badly, but i went to the front desk and the changed our rooms right away.

Front desk staff were so friendly and welcoming. They did what I requested. Pool was big. Clean and comfortable stay

The restaurant was delish and the pool facilities were great, however the beds were hard as rocks, VERY uncomfortable.

Pool was warm, clean and pretty big! No hot tub but pool made up for it! Restaurant attached is gluten free and fabulous!! Will be returning!

Overall, great experience! Our room has some garbage (cup, wrappers) under the bed but otherwise just what we were hoping for. would stay again for sure.

The property overall appears to be outdated; it definitely needs an upgrade. Decent hotel for the price and the front staff was nice. Only problem right now is that I got charged twice! I booked through ******* and for some reason, the hotel itself charged me for a night too. I’m waiting to see if it gets remove, or I’m for sure disputing it. So make sure you check your statements when booking here.

Everything thing smells like chlorine. Room sheets towels. Paid for breakfast with reservations to be told at Check in no breakfast on Sunday

Very hot in the room even with the a/c on high fridge did not get/keep anything cold would keep turning off

Good value. Check in did not advise coffee available at counter on Sunday morning. Good room darkening curtains.