The Fullarton Park Hotel

This is the worst experience in my life, I booked that hotel online and paid GBP$40, I arrived at midnight and missed 8pm manual check in time while I didn’t receive e mail for auto check-in! no staff inside the hotel, no one reply the phone nor door bell ! The temperature at that time drop below zero degree and the booking website staff couldn’t contact them. Even if u could check in, you could not go out at midnight as you couldn’t come back again and die in cold temperature outside ! Ignore request for refund! No one will help u if u have problem in midnight! Eventually, no reply not refund after 14 days , while trip.com customer service provided good follow up for me .

Me and my boyfriend stayed in room 1 and it was stunning and it was spotless, it is also very reasonably priced. We were there for a function on a Friday night. The decor is beautiful and the staff were brilliant so attentive. We also had food in the hotel separately and it was spot on. Great location if you don’t want to stay in the city centre with all the noise I highly recommend it

Arrived girl behind bar was friendly, then she handed us our key and showed us the stairs to go to get to our room, then she went back behind the bar. Didn't go over hotel rules about breakfast, supposed to be free WiFi wasn't told what the password was. Rooms could really do with a major upgrade! Room was very dark even with the light on, blind was broken so couldnt get it any higher to let more light in. Beds have a dip in the mattress so were not comfortable to sleep on. Bathroom had nowhere to hang clothes when you went for a shower. Shower could have done with a good deep clean, lots of grime round the tiles.Room did have a kettle for tea and coffee making, unfortunately the sick in the bathroom is so small you struggle to get the kettle under the tap and out again without spilling water. Had some food before going out that night, very small bowl of macaroni cheese with one very very small piece of garlic bread, macaroni cheese was very runny. Noisey at night when we returned with staff members and locals outside. Staff really not friendly or helpful at all. Free breakfast is offered but it only tea, toast and cereal, was told we could have a cooked breakfast but the chef didn't start until 10.30, check-out was 10am. Who wants to wait around for half hour to get a cooked breakfast. We ended up going to the local shop next door, which I will say was amazing and well worth the money. Certainly would not and will not be staying her again. If I could give it Zero stars I would so had to give it a 1 star