Tài Khoản Khách
ngày 6 tháng 9 năm 2024
The room is relatively good. Except for the air-condition which turns itself off randomly and you have to turn it on again. The service however is terrible at this hotel, there are no phones in rooms which means you have to take yourself to reception every time you need anything. If it was an emergency, good luck then! They don't clean your room unless you ask for it on the day before 11AM. Which is an absolutely ridiculous rule! If you are on holiday and like to stay up late and sleep in the morning, then good luck! your room will remain dirty. When they do show up, they do not clean the room properly, I had dirty cups and spoons left in my room number of times after cleaning, I had to go down to reception and ask for a new set, I also had a dirty towel that was on the floor folded back and put on the rack by cleaners instead of replacing it. Again I had to go down to reception and ask for a new set of towels. And finally, I had safety concerns as I was asked by random people to let me in a room as I was walking towards my room. I explained to them that they need to speak with reception if they have lost the key but they didn't want to go to reception, this happened a couple of times, and the third incident is seeing someone peeping through a peephole into a room, they ran away as they saw me walking in the hallway. I made sure to use my travelling door lock every night.
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