Coco Lemon Gili Resort

Отличный выбор отеля, чисто и комфортно. Описание не соответствует только тем что указано наличие зубной пасты которой по факту нет. Так же в описании указано с детьми не заселяют но тем не менее дети были. В целом рекомендую

Do NOT book this hotel under the name Coco Cabana. It has changed owner and the new name is Trawangan Palm Island. I arrived there earlier today and was told that my booking (made via Agoda) would and could not be honoured. Moments later, two other groups of tourists showed up, also having booked for Coco Cabana. Apparently this name change happened in June and it's totally unacceptable that the previous owner is still taking bookings, ruining the holidays of people who have travelled from all around the world to get to the Gili Islands only to be told they have nowhere to stay.

Stay here at your own risk!!! Before proceeding, I want to disclose that I initially requested the hotel manager for the contact details of the owner to address the issues privately or at least ensure that the problems I encountered would be resolved. However, the manager provided me with a random number that turned out to be non-functional when I attempted to call. It is evident that they do not want the owner to be aware of the challenges we faced during our stay. Now, let me begin by outlining the series of incidents: On the second-to-last day of our stay, a staff member entered our room while we were at the resort and stole $1000 NZD from my bag. We invested three hours reviewing the camera footage for that day, which revealed that this particular individual entered our room three times without any valid reason. During her first entry, I caught her rummaging through my bag, and she quickly walked away, feigning that she was there to clean the room (although she was not even a cleaner). When confronted, she attempted to justify her presence by delivering towels to our room, but I want to emphasize that I never requested any room cleaning or fresh towels. I must mention that my now fiancé informed the staff about his intention to propose to me at the resort. I strongly suspect that this same staff member was attempting to steal the engagement ring. While reviewing the camera footage, a male staff member made an appalling comment, expressing his willingness to physically harm the girl if I caught her in the reception area. This behavior is beyond unacceptable and deeply disturbing. Furthermore, the pool chlorine caused an extensive rash on my entire body, which still persists. If you have sensitive skin, I strongly advise against using the pool or, at the very least, conducting a skin test beforehand. Additionally, I want to highlight that we have video evidence documenting all of our interactions with the staff, and we have securely stored the footage for reference. These individuals have caused significant emotional distress and have even resulted in physical illness due to their treatment. They have completely ruined our holiday experience, and as a result, I have no intentions of ever returning to the Gili Islands. It is worth noting that the rest of the group I was with had a wonderful time, and it appears that my partner and I were specifically targeted. Based on the camera footage, it strongly suggests that this was an internal operation, as the staff members moved and communicated together, demonstrating a lack of empathy when we were departing. I sincerely hope that the owner becomes aware of this situation and reaches out to me. It is my earnest desire to engage in a conversation with them, as I seek resolution for these distressing events. I am aware that the staff and hotel manager are attempting to keep this matter concealed. I must note also, the hotel manager suggested I commit insurance fraud to try get my money back with o

Booked this hotel last minute while visiting Gili T and was not disappointed! The rooms were exceptionally clean and comfortable, staff are super friendly and accomodating and the pool is a definate highlight! The staff at Coco Cabana were very helpful with planning activities such as snorkelling and scuba diving as well as transportation to and from the island. Highly recommend Coco Cabana!

Beautiful villa with amazing staff and service. There are bikes available to hire and is a short 10 min bike ride to the main strip on shops/bars. There is a restaurant on site and a beautiful on pool bar. Definitely recommend for anyone wanting a relaxing stay.

Myself and a friend stayed at this accommodation for one week (2 different rooms) and had an amazing time; beautiful facilities, helpful staff and great summer vibes. After one week, we left the accommodation (after we settled all our payments, of course) and I returned two days later (we stayed at another island for a couple of nights) for a few more days on Gili Trawangan by myself; that's when the poor management reared its ugly head! I requested to book for 3 more days (remember; after having paid for 7 days for TWO rooms) and due to a POS machine issue (that I later found out, most other vendors on the island know about: Mandiri Bank POS machines don't 'play well' with the UK's HSBC bank cards) the amount for 3 days was seized from my account 3 TIMES OVER (cause the member of staff tried 3 times), yet WITHOUT the amount appearing in the vendor's account. I was extremely polite about it, saying that I will be withdrawing some money in cash and paying that way, but that's when the harassment began... and I don't use the word harassment lightly! For the next 20 hours, every single member of staff would ask me "Have you taken money out?" at every sight of me, culminating at the event that made me leave the accommodation: The following day, the "manager" came to my room at the middle of the day, whilst I was enjoying a cocktail, and told me I have to pay if I want to stay at the accommodation... after having paid for 14 nights, only one day into my 3 day additional stay and after their POS machine charged my account 3 TIMES the amount of my 3 day stay already! This, when combined with unprofessional behaviour by the manager, repeating the same sentence again and again as if I were stupid - "it's not out fault!" wait... is it mine? - managed to ruin one of my limited days of vacation on the island as I had to pack my stuff and roam the streets with all my luggage in search of another suitable accommodation, under the heat of the Indonesian sun at midday, cause the manager refused to allow me to pay "when it's certain that the previous 3 attempt at payment were indeed unsuccessful".