Tài Khoản Khách
ngày 27 tháng 12 năm 2024
The hotel, standard, clean, food was edible but not fantastic. Safe was not working in our room, went to reception to be told that nothing could be done as the guy who sorts them is off. So couldn't put passports in there. The hotel is basic, think premier inn but comfortable. A very random Santa head was hanging from the ceiling in the corridor, this was quite scary tbh. The whole floor or rooms got locked out their room at a very long and tiring day in the Christmas markets, everyone had to go downstairs and get the key card fixed. Apparently this also happened the week before to all the rooms as well. I accidentally left my bracelet and necklace on the side of the dressing table with leaving early and getting locked out of our room. They were left in the exact same spot I took them off every night for the 3 nights stay, I called and emailed them but they said nothing was handed in. So clearly the staff kept them or put them in the bin as they definitely got left in the room. The necklace and bracelet had no financial value as they were only cheap but my recently deceased mum gave them to me,so this is very upsetting and disappointing.
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