Tài Khoản Khách
ngày 24 tháng 3 năm 2024
This hotel was badly let down by poor service. I suggest you allow at least an hour for breakfast, even if you're ordering the simplest things, as the service there in particular was painfully slow, even when not especially busy. Service was better at other meals, though still with room for improvement in terms of efficiency and friendliness. The quality of the food was generally good, though the Pepperpot was a big disappointment, as there was as much fat, gristle and bones as meat. In the dark sauce, these were difficult to tell apart until you bit into them - not a pleasant experience. The rooms were good, although on one occasion my wife was deluged with brown water when taking a shower, messing up her hair for days. When we mentioned this to reception, we were told that there had been a plumbing problem which was now sorted, and if we let the taps run for a bit it would be OK (It wasn't actually clear until the next day). Much netter if we'd been told in advance that there was a problem. You may also need to double-pump the toilet in order to get it to flush. On one occasion, I met the room cleaner. She was really friendly and did her job perfectly well. If the other staff could have matched her, this would easily have been a five star review.
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