Susan
4 tháng tư, 2023
Before arrival, tried to contact the hotel directly, but the phones were not working. Upon arrival I was told they had been out two weeks. Very slow service, and understaffed. When we returned to our hotel after the rehearsal dinner party our keys did not work so we had to go back down stairs and reactivate them. There was not 24 7 Coffee bar, so no late coffee. Our sheets were full of human and pet hair. We had to go back down stairs and ask for new sheets. The water pressure in the lavatory was very low. The Tub Shower had rust around the drain and faucets. Several of our family members had not AC working in their rooms for both nigh stays. Others in our Wedding group arrived and were told they did not have a reservation even though they booked it 2 months ago. This is by far the worst Hotel we have ever stayed in. I would not recommend it to my worst enemy!
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