Windmill Upon Hills, Genting Highlands by Rverse Suite

No pictures as we checked in quite late. Booked a 1+1 (3 pax) and a King-sized bed room for 3D2N. First night, we found the 1+1 didn't have any AC installed. We went down to the reception and the wonderful duo, Ashish and Abdullah managed to get us another room with working AC. Really great customer service from them. The second day, some family members went up to the Casino and took with them the room key card. We were helped by Sindy and Ashish plus Abdullah again for access to our room. Syamil (didn't get his name properly) also helped troubleshoot a noisy AC in one of the rooms and he was great! Overall, we had a great experience with the staff members. One tip for the dual key rooms, you might end up with a noisy family in the next unit. We had a crying kid from night till early morning. So please opt for the ones, which do not have a door connecting 2 units type room to avoid noise disturbance.