Sleep Inn & Suites Near I-90 and Ashtabula

Last time I stay at a Sleep Inn. It's late I was driving all day, I looked this one up on Google maps and the price was $92. I walk in and they say the price is $167. I was too tired to argue, thought maybe I had bad information so I took the room. I looked them up on my phone again, took my phone to the desk and they said, "That's the online price," nothing they could do. First time I've had a place gouge me for nearly a hundred bucks just because I didn't reserve online--this is the online price ON THEIR OWN WEBSITE. That's just plain unethical. Last time.

The room was clean and the AC was easy to adjust. There is an odd smell throughout the hotel including our room but the AC helped to keep it under control. The bed and pillows were very soft and comfy. The room was quiet and comes with a large TV and hundreds of TV channels. I don't care for the no-carpet vinyl floors especially when getting out of bed. I just think they feel cold, hard, and dirty. Breakfast was only so-so but the multi grain bagel was good. The omelets were prepackaged and refrigerated. You had to heat them up in the microwave. I would suggest that weekend breakfast should last until 930 or 10. Some of us aren't morning people, especially on the weekends. It was a decent place for an overnight stay but because of the floors and breakfast I may look elsewhere next time.

We frequently stay at value brand hotels, especially when it’s just a stopover. My expectations are relatively low, but this hotel was a disappointment. The room was not super clean- there were little bits of paper and dirt in various places, stains on the carpet, dusty lampshades, etc. The pull out couch was terribly old; it creaked and squeaked all night for my teenage son. My husband and I had a mattress with a huge sinkhole in the middle that resulted in little sleep and sore backs. The breakfast was decent, with cold breakfast sandwiches to warm up. Lastly, not really their fault, but the area didn’t feel the safest. When we arrived there were some random guys hanging out in the parking lot, and the surrounding area doesn’t have a lot of nice commerce. Again, it was just a place to rest our heads and hit the road in the morning, so it was sufficient. Two stars for no bugs, nice staff, and decent breakfast.

Smelled clean walking in. The staff was friendly. Elevator stunk a bit and some carpets need replacing. Our room smelled and appeared clean and had a huge TV. Breakfast was average. Way over priced because of an event. I

This hotel and staff hosted us for our family reunion. This was our second year at this facility. The staff and manager made us feel welcome and glad we chose their facility. Rooms are clean, breakfast area and offerings made grabbing a quick breakfast before exploring the area. B Patel you made our reunion weekend easy to just enjoy!!

We were traveling to Niagara Falls and stopped here. The manager offered to show me a room before we paid. I was nervous it wouldn’t be clean because of previous reviews. The rooms were very clean and comfortable. The lobby and breakfast nook was clean . Actually a nice continental breakfast. Very friendly front desk attendants. I would stay here again if passing through.

The beds very comfy. Some ppl saying dirty,well I am ocd and it sure looked clean to me. Spacious bathroom,very clean pool,so I'm not sure what some ppl want or expect. Hallways,gym clean. Employees very friendly. Maybe the nay sayers should go to the Waldorf or fountain Blu. Highly recommend

This was a convenient place to stay, but that's about all that was good about it. My biggest complaint is that we were overcharged. I'd made a reservation for a room with a king bed, and was so tired from travel when we checked in that I didn't notice we'd been switched to a room with two queen beds that cost $15 more than my reserved price. When I brought this to the attention of front desk staff in the morning, they said they'd have the manager call. He never did, even after I left another message and emailed him at the address provided by Sleep Inn customer service. Eventually I received a generic email from the manager saying that he hoped my experience would be better next time. There will be no next time. Sleep Inn quality seems to have declined over the years, and we won't be staying there anymore.

First stay was in July 2019. We picked the hotel because it was the cheapest option at that exit. Our expectations were not super high because of the price. The rooms were about what we expected, clean but really musty with carpet that needed to be replaced and walls that needed to be repainted. It was kinda gross, but it is also a budget hotel. They were doing renovations and the elevator was down. We were on the 3rd floor. We survived, but it was a hassle when we had to carry our luggage up and down the stairs. Because of the renovations, I don't think they had breakfast options. Not great, but, again, cheap hotel you get what you get, right? The thing that stank was they turned off the water every day for a set number of hours. THAT WAS AWFUL. If you were in your room during that window, you couldn't shower or flush the toilet. If you came back after the water had been turned back on, the water came out funky colored and spit at you. It just wasn't a great hotel stay and we decided next time we needed to visits Ashtabula, we'd stay somewhere else. Jump ahead to March 2023. We had to travel for a funeral. I get online to find a hotel, this is the ONLY hotel at that exit that had rooms for the weekend we were in town. So, we have to take what we can get. I recall us saying that since they had recently done renovations, the hotel was going to be nicer than when we were there 4 years ago. It was marginally nicer. Same musty smell, same worn carpet. The walls didn't seem as beat up and they had a pretty decent breakfast spread for this class of hotel. The water pressure was awful and never got above a tepid temperature even when I ran the shower for more than 10 minutes. My husband had the same issue, so this wasn't related to me not knowing how to use a hotel shower. The bathroom's pocket door was out of alignment and would not close, leaving a good 2-inch gap between the bathroom and the room. That doesn't sound like a lot, but it is pretty huge when you are sharing the room with your spouse and don't want them up close and personal when you are sitting on the toilet. Her is why I would NEVER stay here again: the elevator. Second day into our stay, we get trapped in the elevator. We tried the emergency phone - NO ONE ANSWERED. I suppose, at that point, we should have called 911, but we had this bizarre sense of "someone at the hotel can get us out." So... we googled the hotel and found a phone number for the front desk. We called them THREE TIMES before someone answered. The staff was incredibly kind and attentive once we got someone on the phone, calling us every few minutes to let us know what maintenance was doing and then to say the fire department was on the way. We were only trapped for 15-20 minutes and, I get it, things break down. While not common, getting trapped in an elevator is not the hotel's fault. What IS their fault is the fact that 1. the emergency phone did not work in the elevator and 2. no one answered at the hotel when we c