The Hillside Resort Siargao

Poor quality staff (basically zombies) with poor English (this is a tourist spot). The jungle décor and vibe is very nice, but you have coconuts falling from 60m-high on your pathway, bungalows are old and humid, full of mosquitoes or other insects. No chairs because the room too small. The restaurant is always out of everything (the hotel is not in the city center), and as always you wait forever. For 60 euros per night, I don't recommend.

夜裡很吵，有各種聲音，摩託車的動物的，豪華房要爬很多台階，酒店經理服務態度很差

The resort is in green forest. Cute and tiny. The staff are friendly and nice service. There is two pool and great to have a fresh swimming there too. The food is tasty and must try local cuisine. They let us try the new chocolate lava cake and it is very nice. We stayed in deluxe room and space is narrow for the two people. The bathroom piping got sound and may be needed to do plumbing service.

-the room is too small, they’re making it looks spacious on pictures. -very dirty place the front desk is the only place that’s clean and maintained. -bathroom sink leaking and rusty, and shower heads. -AC leaking -the water from shower not that strong to take a shower. -very moldy steps and wood. I would not recommend going here. Too expensive for no reason. Don’t waste your money. They don’t do maintenance.

Dude with the braces was unprofessional and rude. Wasn’t helpful at all. Didn’t want to help me with my luggage cause God forbid he ruins his nails. He’s a bit of a primadonna. The owner shouldn’t hire someone who’s clueless about hospitality. If you want to be a successful hotel, hire professionals. Also, it would be nice if the staff were all wearing uniforms and not house clothes so we can easily distinguish them from guests. And why in the world is Mr. Brace/Primadonna taking personal ID’s of the guests and storing it on his phone? This is a big privacy issue. And the owner should learn how to run this property the right way and stop this madness. It’s crazy that you have your staff storing personal information of the guests on their phone. This a serious privacy issue. The pictures online are deceiving. Safe, tv, hot shower, Wi-Fi wasn’t working. Too many bugs and mosquitoes in the room that will eat you alive. The hotel smells like a wet dog. Why does the owner have her dog running around the hotel? If you’re going to have your dog running around the hotel at least disclose that so your guests can make informed choices and not get surprised by the stench around the hotel. Are you trying to run a business or what? Stains on the sheets, drapes and that mosquito net around the bed. You’ll wake up with bugs on your bed. Food? Nothing here to excite me. Maybe you should focus more on making quality and tasty foods rather than on focusing on how to make it look cute and instagrammable. That can only take you so far. This is like bait and switch. What you see is not what you get. The Hillside Resort, Siargao is like a ship that’s sinking really fast! Also, our 1,500 php ride/driver to the airport is probably related to your receptionist with the braces because he has the same unpleasant attitude. Also not very helpful and rude! To the owner, your hotel can be good, it can be better if you hand it to professionals who can run it better than you. Sometimes, it’s better to be in the background and let someone else who knows how to run a hotel run your business. This is the only way I see that this hotel can succeed. Otherwise it’s already failed. I will not comeback nor recommend your hotel to anyone. There’s a lot of issues and a lot of stuff that’s not working. There’s nothing relaxing about this stay. I couldn’t wait to LEAVE and was relieved when I did.

I booked on the month of November 2022 with great rates to have reservations for June 16-19, 2023 I like to plan ahead. I am from Los Angeles . last night my husband received email saying “Reservations Cancelled” due to credit card issues. We called our credit card …there is nothing wrong with our cards. I went back on the website to attempt to reserve it again and noticed the prices doubled. Be aware they’ll cancel u for no reason. Look at their passed reviews and make ur own judgement. Luckily I still have 1 month to spare to make other reservations at a better place.