Tài Khoản Khách
ngày 31 tháng 1 năm 2023
Awful hotel, and staff were even worse! I’ll start with some positives, the pool and pool area was nice. Now for the negatives: - Staff are rude, ignorant and frustrating. - Rooms had no fridges to store any food. - We stayed in a room that smelt horrific, had mould in multiple places around the room. Had to cancel and stay somewhere else. - Overpriced massage, 4 of us all had a 30minute massage, she left after 1hr45min after all of us getting about 20-25mins. It was about €60 each for less than 30minutes! We have been trying for weeks to get a refund for the room that was awful. They refuse to acknowledge it to us or Edreams. We had to stay elsewhere. We would never stay there again, and would encourage others to think twice.
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