Alpen-Wellness Resort Hochfirst

We stayed at this hotel earlier in the year on our first ski trip to Austria. We have stayed in many five star hotels all round the world and I can honestly say this is by far the best service at a hotel we have ever received. The staff are so friendly & go above and beyond to make your stay perfect (especially Marcus in the restaurant who was outstanding …thank you). The hotel facilities are 10/10 (lovely spa), the location is 10/10 (ski in ski out) the rooms are kept lovely and clean & have everything you need. The food at breakfast and dinner was amazing, so much choice with varying menus. They were so accommodating as I’m gluten-free and I had more choice than at any restaurant I’ve ever been too. I’m not sure what else I can say apart from you will not be disappointed if you stay here. I can’t recommend it highly enough. We will be going back next year.

We are back from the wonderful Hochfirst , what a week! We had the Sky Suite and our boys shared a suite opposite our room. It was great to be welcomed by familiar faces and food is simply exceptional. While our rooms were definitely premium (over £1000/night inc food without drinks) accommodation and food is still so much better value than anything we could find at Lech for example. Worth it and will book again next year.

I don’t even know where to start to explain how outstanding this hotel is. This was our first time skiing in Austria and we will be back again next year to this hotel. I will recommend it to all our friends and to my travel agent community. This is by far the best ski hotel we have ever stayed in and probably the best service we have ever received from any hotel in the world. On arrival the staff were extremely friendly and super helpful. Check in was very quick & easy. Our room was lovely, spacious and exceeded our expectations. The facilities at the hotel are 6* and everything is immaculate and always clean. The decor is modern with an alpine feel and oozes luxury. Decorated beautifully for Easter too. The spa is amazing and has so many different things to offer including massaging water beds, infra-red sauna as well as all the usual spa facilities. It’s ski in ski out (you only have to walk a few steps to get your skis on). The ski rental shop the hotel recommended was super efficient and delivered us and our skis back to the hotel to a very organised & spacious boot room. The bar and restaurant are luxurious. Both the choice and quality of the food for breakfast and dinner was unbelievable. The personal service from Marcus in the restaurant was exceptional and he saw to it that my dietary/allergy needs were met and I did not want for anything there was so much choice. He went above & beyond as did the chef who personally came to see me and cooked me the most delicious gluten free pancakes. Everything about this hotel is 6* I could not fault a single thing. I highly recommend it. Book it you won’t be disappointed. I just wish we had discovered it before now.

Exceptional staff and service in a beautiful hotel. Every detail was well thought through from ski rental to shuttle services and an incredible spa. Food was consistently high standard as well. A family run hotel with a friendly feel, where the staff go out of their way to make you feel welcome and help with all of your requirements.

Perfect stay all round. Food superb. Rooms lovely - comfortable beds, good showers. Pool, spa and terrace gorgeous. Staff - reception, bar staff, waiters, cleaning staff - all lovely. Friendly, helpful, genuinely nice, happy people. Thank you 😊

Absolute highlight of this place is a sun terrace. You ski-in for a lunch, enjoy your club sandwich with caprese and ski-out again. Kids are in a Ski School class and then they join the Kids club in the hotel  what makes it perfect, the Ski School is just in the back of the hotel! There is also a valet parking service that makes a holiday so much more enjoyable. The employees are so friendly and they are doing their best to create a perfect stay. This is a place to be in winter. Tip: Night Skiing and Night Tobogganing are so much fun.