Tài Khoản Khách
26 tháng ba, 2024
Location, food, amenities are excellent. Services abysmally poor. Staffs are ignorant of hospitality mannerisms and arrogant on top of that. Visited during holi time, but that could not be an excuse for poor services. I was wrongly charged rs 2100 for one meal, when my booking offer particularly mentioned, one meal is inclusive of the charges. Reception staffs did not accept their follies, made me wait for long for lunch after checking out. Had to wait in d reception like a begger asking for food and after heated altercation was allowed to have few veg dishes from the buffet section. There were other families waiting with even babies, buffet was made to delay for handful of people who were having fun at the pool. Sickening experience
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