The Fort Unchagaon- by Aspen

The drive up to the Fort was stunning. It's such a beautiful building and has so much charisma and charm. We didn't get to look around the gardens properly due to it getting dark. We had a walk to see the pool, which appeared a lovely area. The interior of the hotel has lots of historical artefacts and is interesting to look around. Our room was on the second floor and overlooked the front of the hotel. The room itself was filthy & the beds were extremely uncomfortable. The bathroom was horrendous, and there was a foul smell (not of sewerage). Two of our group refused to have a shower, and I kept my sliders on while showering. Due to the un cleanliness of our bedroom & bathroom, we decided not to have any breakfast the following morning as we were put off. We walked into the restaurant to tell them that we weren't going to eat and there was no staff around. I walked into what I believed was the kitchen & it was filthy. There was nobody in the office to tell of our concerns. We came across 3 polite men who worked there who assisted us with our cases. Maybe it was just our room. The building has so much potential and needs some tlc

excellent property, very nice staff, tasty food... accentuated by the time of the year... the only issue was hot water was not available in the bathing tap of the washroom... linen quality can also be improved... there is nice bit of history displayed through pics, artefacts...

Property was empty. Activity was not there. Poor food. Good location only. Staff not available full time

We were not offered the room which we paid for… we were given low grade room….on asking we were told that that room was already booked…..condition of property is pathetic

Food and hospitality is awesome, the only thing that requires is grooming up the property a little bit.

We stayed at the property for our anniversary and I should stay it's been a mixed experience. While the service staff was really good, the management of the place was not something expected of a property at this price point. We were provided room at the 2nd building as the main building was full, but that's the last place you would want to be in the whole property. While the rooms were okaish, the furniture is not even dusted, the chairs, tables and the TT table in the walkway have a one inch layer or dust sitting on them. Damaged mattresses lying in the walkway against the wall, random furniture left at random places . They have an activity for pottery which I'm not sure why it was even there. And the staff were not really sure on how it should be provided to the customers. I wanted to see the mango orchads (Which btw is not inside the property) mentioned in the description and the manager said unsurely it will be covered when we go for the pottery activity, it's another thing that noone really bothered about taking is there. The food is okay, nothing to complain about but again not something you should be having at this price point. If you are a non vegetarian, you would definitely be disappointed as there is only one main course option in any meal (Lunch/Dinner) and the rest 3-4 dishes are all veg. And not much to do on the property if you are not a large group For whoever is managing the property - I'm sure there is something wrong with the way you are handling things. Definitely not how such a beautiful heritage property should be maintained. For people looking to book this property - Go there if you feel there are no other heritage property options in that price range, else best avoided