Hotel Villa Del Sogno

Amazing staff and outstanding food. Florin/ Angelo and the team are brilliant. Views are stunning with a classic and authentic Italian feel. Very much old school in all its values. Highly recommend but you need a car as there is no shuttle and the walk to local amenities it’s not pleasant ( main busy road). Def return for a chill.

Huge disappointment 😣 1. At 05 30 I discovered no tes/ coffee making facilities in the room. Phoned reception and requested for room service. You have to wait until 07 :00? Unacceptable excuse. At €500 night cant you afford a kettle , a beaker + tea and coffee. Just like all other hotels. Or better still employ one more charming man from Sri Lanka to provide room service during the night hours, 2. Go and watch elderly guests trying to get into the pool. They all needed assistance. For heavens sake add a hand rail at the shallow end. Simple ! 3. I was unable to get to the changing room, poolside. Steps, but NO hand rail. So changed behind one of the chairs. Not welcome. 4 At check in G. Vanoni took ages to decide which room to give and then what rate go charge me. Eventually she quoted €500. Which i wrote down. The next morning the bill was for €551 😉 I naturally questioned this. The receptionist was adamant it was correct. After much discussion she got G. Vanoni on the phone who said I was wrong and she was right. She then said she can't see what rate was in the computer for last night. G. Vanoni IMHO needs training in customer facing skills. She refused to listen. Just kept speaking over me, She has 2 ears and 1 mouth. Try using them in that proportion. So I left VILLA DEL SOGNO , very dissatisfied. Just not worth €500 ,,,,,,,, for what..? I normally only use Trip Advisor to only make a favourable report. If something is wrong I prefer to tell them face to face.

Villa Del Sogno offered the most spectacular views across lake garda it was like a Mediterranean paradise. I booked a junior suite as i wanted the terrace to wake up and have my tea on in the morning. The staff were really friendly. Our room was ready early but the lovely gentleman who showed us to our room noticed it wasn't quite ready and was very apologetic but it was fine with us and he immediately got on the phone to get it sorted. We decided to have a drink on the terrace while we waited and it was lovely. When the room was ready it was lovely and the balcony was massive. The only down side is there were no Tea or Coffee making facilities and i called in the morning and wasn't able to get any room service until staff arrived at 7. To be honest for the price i paid i would have at least expected that as a standard service. Aside from that it was wonderful and the staff in the morning wished me a happy birthday and the waiters and waitress bought out a tiramisu with a candle. It made for a wonderful start to the day. I would definitely return

We stayed here for 4 nights on our honeymoon and it was just perfect. It’s a gorgeous, classy hotel set high up on the road so the sea views are incredible. It’s better value for money than the hotels across the road on the waterfront but you feel like you’re there anyway. The staff are so helpful and friendly. I didn’t feel well when we arrived and they asked how I was feeling every day. Breakfast was delicious and we ate in the bar a couple of nights too (we didn’t try the main restaurant). Food was great and 5 star service to match. It was a quiet time of year so not many people around but that didn’t bother us. We had a room with a terrace which was lovely. We slept well and the beds were really comfortable. Grazia on reception was exceptional with her local knowledge and help. I left a ring at the hotel by accident and they found it and returned it to me with much care and consideration. We shall definitely return in future years (a big anniversary perhaps) and I can’t recommend highly enough. Thank you for making our honeymoon so memorable.

Stayed here recently and cannot fault it. Puts most hotels I've stayed in at home in the UK to shame. The service, the staff, the room, the view from the terrace and the dining: all perfect. We were originally meant to stay in June, but due to family reasons had to reschedule to October. Grazia was very helpful in rearranging the booking for us. Thanks!

We stayed at the Villa del Sogno as part of a weeks break, starting in Verona for the opera at the arena. This hotel did not disappoint, perched high above Lake Garda, with tremendous views, with a fabulous pool with attached restaurant. The room we had was very large and very well appointed. The bathroom was equally as impressive with ultra modern fixtures. All of the staff were outstanding, from the reception thru to those servicing the rooms. A particular thanks to the restaurant and bar staff, impeccably dressed, totally professional and courteous. The food we enjoyed was of a very high standard, and to cap it all the outside dining terrace had the most wonderful views over Lake Garda. Thank you for making our 4 night stay such a wonderful experience. We are certain to return when visiting Lake Garda again.