Aviation Hostel

This hostel is only 5 minutes away from the airport so the location is very convenient especially if you have an early flight. The employees are friendly and helpful as well. It also has a free shuttle and free breakfast. I love this place.

The hotel provides free transport service for hotel guests to the airport. There is a restaurant on site and food prices are reasonable. The hotel counter staff and restaurant staff are friendly and courteous. There are food and drink vending machine available on the ground floor. There is also a friendly fluffy cat welcoming guests at the reception. Will stay at the hotel in our next trip in Lanzhou.

This is a perfect choice for a hotel if you have an early flight from Lanzhou Airport as it is quite closeby. They even have a shuttle van that will take you to the airport for free, so you don't have to walk with your luggage. The staff was very friendly too.

本次入住體驗最差的竟然不是看到床上有蟲，也不是床墊有噁心污漬，而是來自於一個自稱為夜班經理但是又不解決問題，看着像保潔大姐“王經理”。 酒店床上掀開被子有兩衹大活蟲，一衹像蟑螂，一衹看不出品種，然後床墊上有明顯污漬（看着像血漬），在發現問題後“王經理”來房間處理的態度極其敷衍，“不就是三衹蟲子嘛（第三衹蟲在她挪開床底看見，被她一腳踢開）”“我給你蒼蠅拍咯”“不就是要賠償嘛，我這邊不聯繫上級，你自己去問”“沒見過你這樣的客人”“你跟前台溝通好我再換床單”。 酒店發生環境衞生問題，處理的人員不道歉不安撫，反而敷衍和對客人嘲諷，本來想想就一晚上酒店態度好點，更換好床墊做好衞生就算了，沒想到來了一個大經理，直接被氣死，那就按規矩補償吧，她也完全不作為耍無賴，發現有蟲子，床品邋遢的情況不説有什麼安撫，這位“王經理”連換一間房都不操作，這就是服務態度？明明就是管理環境衞生出現問題，在她看來變成顧客的無理取鬧，這操作太神了。 本來準備給一星，但有一説一，酒店的前台和司機大叔，服務態度很好，從幫助搬行李和貼心提醒，出現問題他們來處理後態度謙虛並且積極，雖然在第一次換房的的房間裏還是發現被子和床單有污漬等衞生問題（酒店的衞生團隊管理和處理能力堪憂），但是還是最誠懇的態度給予更換了第二間房，這比自稱為夜班值班經理，並且啥都無法作為，衹會説“我沒有房間，不能申請，無權利處理，你自己接受”的“王經理”正常多了。 已經跟前台進行投訴，前台承諾會在週一例會上提出對“王經理”的事情，並第一時間給予回覆，若無回覆，將繼續追究，請酒店真正的高層能重視，對於倚老賣老的實際無任何處理突**況能力的老員工進行培訓及其管理失職範圍內的處罰追責，這樣酒店才會有好口碑，別浪費了其他好員工的心血。

Free upgrade and transfer to the airport. Possible to walk from the airport, via the parking.

The pick up service very convenient for late flight.