The Elgin Norkhill - Heritage Resort and Spa

Excellent stay, tasty food, most efficient service from Reception to Restaurant & house keeping too ! Very homely & caring staff, neat, clean & tidy ambiance & room ! Vasudev & Sharmila at Reception, Sudip Sen, Raj Kishor, Ganesh & all supporting staff at Restaurant red special appreciation ! A lovely place in Gangtok, as beautiful as city itself ! Best wishes !! Rajiv Joglekar & Shaila Joglekar Pune

Wonderful location, beautiful heritage property that is well maintained. Food was great and sitting outdoors for a cup of tea was lovely. Great example of professional, warm and top quality hospitality. Breakfast was the only meal that I believe could have been better.

The hotel is dated. There is no AC in the room. It’s a small property with relatively few amenities. So why the 5-star review? Because of its authenticity. The moment you step in, you are treated like a personal guest of the royal Chogyal family in the 1900s. The views, the decor, the impeccable and authentic staff, the gardens - you can almost visualize English Generals and Sikkim royalty sipping tea in the gardens while admiring the magnificent Kanchenjunga. It’s not a Ritz Carlton or Westin. It’s an upscale Heritage property. Notable celebrities include Pandit Nehru, Rajendra Prasad, Narendra Modi, Richard Gere, Michael Douglas.

Great customer care by Mr.Sudip (f&b manager)and asish,ganes.Great service by all restaurant staff.Food was very testy .very clean hotel in Gangtok city.Very near from the market.we enjoyed very much with our family.we want to visit again soon.Every staff giving service by smiling face its very needs for hospitality.I m very happy with this trip.

This is a heritage hotel, so you must not expect sparkling glass doors like Sofitel hotels and rain showers and fancy digitally operated rooms. What it provides instead is the history of the place, it's old grandeur and aura. Yes the lobby is a little startling with turquoise furniture, but think French decor and all is cheerful and bright. What is fabulous is the well experienced staff who anticipate and accomplish anything you could ever think of service-wise. It is great to watch the care in cleaning the premises, the landscaped garden and the variety of food and the manner in which it is served. When ccasionally there were only a few of us for dinner, we were served with utmost care and we could easily imagine ourselves as members of royalty for that dinner. Otherwise there was a good buffet spread. We had excellent service from the staff with special mention to Ashish and the other managers. The dining room overlooks the beautiful garden that in turn overlooks a FB stadium. Traffic can be messy if there is a match going on, and more so if a VIP chooses to attend. On another note the shower heads are weak and the bath tub is not easy to navigate, especially if you haven't lifted your foot more than 8" per step for a long period and now have to climb over a tub. :) As stated previously this is a heritage hotel.... expectations should be made with that in mind. The management and staff made up for all that the hotel construction left desired. We had a wonderful stay here and we sincerely appreciated all the plus points this hotel provided.

Great place to stay in Gangtok. Our room opened to the view of Football stadium, with hills on the background. Entire staff starting with front desk, restaurant and housekeeping is very courteous and attentive. Great food, good rooms, hospitable staff, convenient location (15 mins walk from MG Marg) made our stay memorable. We got lucky with some local Sikkimese vegetables as part of dinner menu :-)