Cambay Sapphire, Gandhinagar

The worst hotels I've ever been to in my life, and I've probably been to over 100 hotels, so it really is saying something. It was out of a horror movie. The property is falling apart. Withing 10 seconds of walking into my room I see a couple cockroaches and was immediately taken to another room and assured that was because some food had been left there. This room was also crawling with cockroaches and I left the hotel within 10 minutes of arriving. It truly is a disgusting property and shouldn't be listed on trip.com or by any other major online travel agent.

The property is in a state of neglect. We had previously visited this resort back in November 2012 and had a great experience then. Unfortunately, this time, we came with our whole family and it was a huge disappointment. We were among only five guests (with three families being part of our group) in the entire resort during a festive weekend, which says a lot about the current state of their hospitality (if you can even call it a resort). Reception Area: Starting with the reception area, there was neither a fan nor AC, making it uncomfortable from the moment we arrived. Room Quality: We booked executive rooms, but they were in terrible condition—far from what one would expect. Resort Facilities: The so-called resort had nothing noteworthy except an unmaintained swimming pool. Breakfast Service: When we asked about the breakfast included in our package, we were told that since there were so few guests, they wouldn’t offer a full buffet but only made-to-order items. While they did accommodate our breakfast suggestions, the quality was subpar. Restaurant Condition: The restaurant was in such a shabby, old room that it looked like it hadn’t been opened in days. It was uninviting and definitely not a place where you’d want to sit down and eat. If you’re used to a certain standard of quality, do yourself a favor and avoid this place—you’ll just end up wasting your vacation.

Worst service,the hotel lacks basic services as they don't have proper staff.They don't have proper room service, TV is working as they take four hours to recharge the dish.In the morning I told them to clean my room but after returning back by 7PM room was cleaned and after giving them many reminders regarding the room cleaning they started blaming each other,then linen provided was not clean.I will not visit this property again not will recommend this property to anyone

The services here are exceptional and welcoming! Dimpi offered us great services! This was my first time visiting India and it happened to be my first hotel stay in India as well. I’ll definitely recommend this place to anyone interested in visiting this area.

Alish and Himanshu were very helpful and friendly.. hospitality is also good and food quality as per price was justified .. while ambiance of the restaurant was really good and every was helpful and kind

We meet himanshu sir ,rakib sir ,and chef Roy,Sachin sir,swarop sir they were very polite and showed us a great welcoming. I'm very much lmpressed with staff service also we have done breakfast over here.The presentation and taste of each and every food was really good and excellent .The rooms were very neat and clean.overall I'm very much impressed.