Imperial Hotel Galway

Family celebration very central clean . Staff very pleasant. Bar restaurant and tea coffee in room love guest lounge on first floor

We stayed in the Imperial hotel as a group of 3 life long friends. We were due to stay for 2 nights but had to change our plans due to a red weather warning.It would be hard to find fault with this hotel. Even though we arrived early, we were able to check into our hotel rooms. The rooms are spacious, clean, comfortable and quiet.All the staff are so friendly and welcoming with time to chat to guests.The location is excellent, right in the heart of the city.Beds are comfortable and lots of fluffy towels and hot water. Breakfast was really nice and tasty.Unfortunately we had to go cut our visit short due to extreme weather warnings. When we spoke to Leona about our dilemma this morning, she immediately re imbursed us without question or difficulty. This was much appreciated. We will return to this hotel to complete our un finished trip to Galway .Many people in the hospitality industry in Ireland, could learn a lot from how the staff carry out their work at the Imperial Hotel, Galway. We can't wait to visit again.

Absolutely amazing service and food. Would highly recommend. Enjoyed the dinner so much we came back the next day for lunch even though we were staying in a different hotel. Going to check the rooms out soon to see if we will stay here next time Thank you Isa

The hotel is very well located in Eyre square in yhe hearth of Galway. Rooms are large and confortable but the decor is a bit old. The shpwer was not working perfectly. Veru good irish breakfast. Pankakes were delicious.Not many choices for continental breakfast. Kind staff.

Room was cozy and pretty spacious. The hotel needs a little update, very old fashioned style but the food was delicious. Me and my husband also got breakfast on the last morning. Nice variety and selection food, only negative note too many young people walking around and one lady with blonde hair just giving them orders. They were looking very confused. Overall lovely experience

The hotel was very nice. The rooms were clean and comfortable, and the staff was friendly. We had a room that had a king or queen , and we were very happy to find an extra twin bed which came in very handy because one of the other people in our group was unexpectedly in need of a room change. The food was really good. We had the buffet for several meals and really enjoyed it.it had good size portions and tasty food. One downside was that we had our laundry done by a company they contract with and it was not done well.