The Tremont House, Galveston, a Tribute Portfolio Hotel

This was an excellent place to stay the night before a cruise. We had a long drive and the room was clean and comfortable. The hotel is well decorated and the entire staff was helpful. Particularly the overnight team who greeted us and made our late arrival easy.

Day one garbage truck woke us up at 6am. Tolad this would not happen for three more days, but day 2 again at 5:33 and this morning again at 3:33 am. Unbelievable noise in the alley way below our room.

The staff was abrupt, dissmissive and not very professional. The room was nice but did not have some amenities that lesser hotels have included. We stayed in a room on an outer wall and it was very loud outside the hotel all night until 2 in the morning. I have stayed at many properties in different cities and paid less for better quality and a more professional staff.

Historical and upscale for couples trip Beautiful hotel and amazing staff! We loved staying at the Tremont and will for sure be back.

Paid 36 dollars for Valet Parking. My vehicle was returned to me with broken back window. No one accepts responsibilty. Will not be staying here again.

Nice place. Don't trust the valet service company. The staff and place were very friendly. It is a unique hotel in a stylish area of the island. We had only one issue while there, but it hurt our view of the trip and hotel. One of our cars had the window broken out, and the car went through overnight. The car was in the hands of the valet service the whole time. When they notified us that morning when we asked for the vehicle, they stated that the valet company insurance would cover the issue. WELL, that was wrong. The valet company returned and said they were not responsible since they don't park the cars in an area with security or cameras. The whole point of valeting my car overnight was to keep it safe. Grand Hotel and staff. Don't believe your car is safe with the valet.