Peermont Metcourt Inn at the Grand Palm, Gaborone

It started with bad impressions, that reception could not find my booking, even I prepaid in full and received email confirmation with booking number. 3 first days, bad wifi, or said no wifi indeed. Reception said nothing. Aircon is very loudly, its sound like turbo all time, on the first night I turned off aircon because could not sleep. Only 1 that I like is having breakfast at Grand Palm, but this is not good for traveler who has no car.

Upgrade and modernise PLEASE!!! It is so sad to see that a hotel and complex like that has not been upgraded to move with the times. I last stayed here about 6 years ago and everything, the decor included is exactly the same. No restaurant, bar section in the hotel (Metcourt) anymore. IN DIRE NEED OF AN UPGRADE TO MOVE ONTO THE CURRENT TIMES.

I didn’t like anything everything was bad,staff not helping answering my questions and first night I asked for bathroom towels three times from 16.30 to 20.30 that’s when I given following day same and I didn’t ask I used bed sheets since the room had two single bed