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Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.3
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Tất cả đánh giá(67)
Đánh giá tích cực(47)
Đánh giá tiêu cực(2)
Sydb
Phòng King
Lưu trú vào thg 7, 2024
Gia đình
17 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 7, 2024
We were met late at night at the airport by a lovely gentleman called Mpho, he was very attentive from start to finish. Check in was smooth with Tebogo and relatively fast.
In the morning breakfast was great, great mix of western and local foods were on display. Staff were very friendly and approachable throughout our stay.
The only slight improvement I would recommend would be having a shower mat as the showers were rather slippery as well as a shower curtain or doors.
Dịch
Coleman
Phòng King
Lưu trú vào thg 5, 2024
Người đi công tác
34 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 6, 2024
The customer service from the airport to hotel was outstanding. I really like the female driver from Hilton. Her demeanor was great her English was better and we got to hotel around 10:45 pm. The room and hospitality was great. I will come back in December
Dịch
Jan1
Phòng hai giường
Lưu trú vào thg 7, 2022
Người đi công tác
20 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 7, 2022
Good location and good service and good food and good cleanliness
Spent two weeks. The hotel is OK. It is conveniently located and the service is excellent. Convenient the shuttle service with airport. Rooms are average. Breakfast OK. Drinks could be better. It is extremely repetitive. Gym is very disappointing
Dịch
Phản Hồi Từ Khách Sạn: Dear Guido Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that the service was excellent, we shared this feedback with the team. We are very sorry we did not exceed your expectations in some areas, this feedback helps us we continually work towards improving guest experience. We look forward to welcoming you back and we hope that your stay will be great! Best Regards, Gotlhe Moloise Front Office Manager
Evelyn W
Lưu trú vào thg 5, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
The rooms were spacious and spotless, with great decor and crisp white bedsheets . The breakfast and lunch buffet was delicious, with a huge variety of options. The staff, chief Rubia, Mr. Sets, Pako, Faith, Imran,Jonathan, Ms. Lebo, Baoga, Stacy were attentive and went out of their way to ensure we had a comfortable stay and conference. Thank you Hilton Garden inn Gaborone
Dịch
Phản Hồi Từ Khách Sạn: Dear Evelyn Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that you enjoyed your stay and had a great conference experience. We applauded all team members you recognized and mentioned for the excellent service, they were all delighted. We look forward to welcoming you back to another great experience! Best Regards, Gotlhe Moloise Front Office Manager
Trip67612160510
Lưu trú vào thg 5, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 30 thg 5, 2024
We had a great Diaspora event that was hosted at the Hilton hotel Botswana and Chef Rubia went ahead to prepare Kenyan Authentic Cuisine for everyone. The only thing the Hotel could greatly improve on is lighting at the Pool area for outside events.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Thank you for taking a moment to share your experience. We are happy to hear that Chef Rubia went out of his way to prepare authentic cuisine! The feedback on highlighting is well noted, it will definitely help us as we continually work towards improving guest experience. We look forward to welcoming you back. Best Regards, Gotlhe Moloise Front Office Manager
aimbame79
Lưu trú vào thg 3, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2024
This comfortable Hilton could be anywhere in the US if I didn’t know it was in Botswana. Very on brand, clean, comfortable with friendly staff. Nice breakfast selection, comfortable beds. Stayed here twice and would again. Easy walk to Square Mart and other shops and restaurants.
Dịch
Phản Hồi Từ Khách Sạn: Dear Aimbame Thank you for staying with us and for taking a moment to share your wonderful experience. We are happy you to hear that you had a great stay! This great feedback will encourage everyone to continue offering excellent service. We look forward to welcoming you back. Best Regards, Gotlhe Moloise Front Office Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
First visit to Botswana and the hotel staff made me feel at home. The food was absolutely phenomenal. The location great. Close to several nice eateries and shopping. Taxis easy to get. All in all, a wonderful place to stay. I will visit again!
Dịch
Phản Hồi Từ Khách Sạn: Dear Harkins Thank you for staying with us and for taking a moment to share your experience. We are happy you had a wonderful stay! This great feedback will encourage the team to continue offering excellent service. We look forward to welcoming you back. Best Regards, Hilton Garden Inn Gaborone Team
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
The best stay feels at home away from home. The rooms are clean, and the staff is friendly and welcoming. The breakfast is to your own taste, and we pick whatever we want to eat without anyone complaining about it.
Dịch
Phản Hồi Từ Khách Sạn: Dear Maseba Thank you for staying with us and for taking a moment to share your experience. We are happy to hear that you had an excellent stay! This great feedback will encourage the team to continue offering excellent service! We look forward to welcoming you back! Best Regards, Hilton Garden Inn Gaborone Team
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Người đi công tác
4.0/5
Rất Tốt
Đăng tải vào 1 thg 3, 2024
From airport entry experience to the hotel check-in and stay, it was obvious that the culture here in Botswana was one that offered extreme hospitality to visitors. My stay at Hilton Garden Inn, Gaborone was a testament to that as the staff provided world-class, super friendly care and support. The room, restaurant and business meeting halls were very clean with staff who are poised to help you all the way. A staff walked me to the entrance to describe directions, another wrote out on a paper, places I could tour etc. Dont miss to stay here when you visit
Dịch
Phản Hồi Từ Khách Sạn: Dear Victor Thank you for staying with us and for taking the time to share your experience. We are happy to hear that the team was very friendly and offered exceptional service. This wonderful feedback will encourage the team to continue offering excellent service. We look forward to welcoming you back to another excellent stay with us! Best Regards, Hilton Garden Inn Gaborone Team