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Người Dùng Ẩn Danh
Phòng trên sàn
Lưu trú vào thg 3, 2024
Vợ chồng
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 17 thg 3, 2024
Really amazing hotel! Great buffet and service was great. Walking distance to airport
Dịch
Tài Khoản Khách
Phòng tầng dưới
Lưu trú vào thg 1, 2024
Gia đình
2 đánh giá
2.7/5
Đăng tải vào 9 thg 1, 2024
The external design and lobby is beautiful. We were so looking forward to our stay and really wanted to love this hotel. However the service and amenities was lacking for a four star hotel. The staff did not seem very warm and welcoming, which was the first of many unpleasant surprises.
Upon checking in we found that the “king bed” still needed to be separated and turned into twin beds, despite us requesting a twin room when booking online. It had been overlooked. They got onto it pretty quickly, but had it been late at night this would have been a problem.
As we had a number of bags we requested the use of the luggage trolley. However there was no offer to help with loading or unloading baggage despite us being one small lady and one elderly lady.
The mini bar fridge was not cold at all. The drinks were room temperature and I am surprised the Kit Kat in the fridge had not melted!
The restaurant and room service menu was very limited and unappetising. The kitchen is only open till 8:30pm.
There are no streaming services (e.g Netflix or Foxtel), only FreeTV digital channels.
The design of the bathroom was modern and interesting. However the shower could use a towel hook as currently you need to open the shower door (which opens into the main room) and reach a fair distance for the towel. Leading one to be very cold and also not have any privacy when changing for those who might be sharing the room with a family member or friend (instead of a partner).
Despite being a four star hotel it does not have a pool, only a gym.
Parking underneath the building is an additional $11.50 per 24 hrs but be careful if you go in and out, you may find there are no parking spaces left when you return and you will be directed to the overflow parking station further away.
Location wise, it is a stones throw away from the airport which is handy for those travelling by plane. However to get to the city, be prepared to pay a minimum of $40 AUD for a taxi!
Dịch
6/8
Tài Khoản Khách
Phòng tầng dưới
Lưu trú vào thg 8, 2024
Người đi công tác
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 10, 2024
All Good - Great Location for International Travellers leaving Canberra.
Dịch
Tài Khoản Khách
Phòng tầng dưới
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 4, 2024
Great location so good to be able to walk to airport departure point.. A perfect start to our holiday.
Dịch
Người Dùng Ẩn Danh
Phòng tầng dưới
Lưu trú vào thg 2, 2024
Du lịch cùng bạn bè
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 2, 2024
Very nice and chic design with close proximity to the airport. You can always take a bus back to the city if you do not wish to drive.
Dịch
Sllx28
Phòng tầng dưới
Lưu trú vào thg 8, 2023
Vợ chồng
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 8, 2023
Great hotel within walking distance of airport, well renovated, clean and comfortable stay. Spacious room
Dịch
shaddes
Phòng tầng dưới
Lưu trú vào thg 3, 2024
Một mình
21 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 3, 2024
Best Hotel iv stayed at for years great price for an airport hotel staff was amazing
Dịch
Santocecresta
Phòng trên sàn
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 3, 2024
The cleanliness is good. Also the staff were really helpful. Thanks for your service.
Dịch
Chong
Phòng tầng dưới
Lưu trú vào thg 1, 2024
Vợ chồng
7 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 27 thg 3, 2024
Location : Very near the airport, and yet not noisy at all.
Cleanliness : Housekeeping team is not very careful, left previous guest food on the table. Did not vacuum the floor properly. After i have reported the incident, the housekeeping department send a bottle of wine to apologise. Good gesture.
Service : Front desk staff & manager is very efficient & helpful.
Facilities : Can't commend as did not use at all.
Dịch
Veronica Kyaw Sann
Phòng tầng dưới
Lưu trú vào thg 1, 2023
Khác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 1, 2023
Loved that the hotel is so close to the airport + car hire services.
I needed a suitable location due to my travel reason (personal, family), and the hotel was also able to provide affordable parking services.