The Westin Changbaishan Resort

Great experience with helpful and serviceminded staff. The hotel is large and what you would expect from a Westin. We had executive lounge access that had happy hour from 17-19, which included good selection of food (not only small bites) and beverages including alcohol. The breakfast was large with a very good selection. The only small issue was that the hot tub was not warm and when we asked them to turn it up for the next day that was not possible. Good thing we had one free access to the hot spring as part of our room. The room did not allow for individual settings of the AC and after one night of 24+ we turned it off and had the balcony door open. The hotel is luckily not at the most busy part of the center, but still overlooking the slopes (and the Audi sign). Would stay again.

My children love this hotel very much. All staff were very helpful and friendly. Surrounding got lot activity.

Very nice place, good location and the staff very accommodating. The breakfast buffet very good with many choices.

Just stayed in Westin changbai for a few nights. it's my first time to visit changbai mountain and almost my first time to the Northeast part of china. no idea how to plan the trip to tianchi and other tourist attraction places, and no idea how to arrange the local restaurants etc felt so blessed that Westin staff guide me so much! say taxi, say local food with discount. I even can call them for help when we were in the mountain! especially I would give thanks to **铭and 许悦!

房間很老舊，紙抽裏沒有紙還要先打電話要。房間地面因為年久失修有些反泥漿，走廊燈光很暗，餐飲點的套餐，果盤有些不衞生，大廳前停的很多共享電動單車，服務人員間打招呼聲音很大，不會主動和客人搭話。 菜品裏有個拔絲鍋包肉值得品嚐一下。威斯汀的管理也就這樣可能。也許此威斯汀非彼威斯汀，都是掛洋頭賣狗肉。匆匆一晚。

非常滿意的一次行程，房間設施，餐食，周邊環境非常棒，泳池的水温也很友好，表揚前台經理，禮賓部**和小陳，服務熱心周到，看到我們帶小孩，第一次來威斯汀還給我們升級了親子房，泳池救生員小鄭主動給我推薦松江河美食和山野菜買賣地點，點餐上面的服務人員！

這次入住威斯汀酒店內部裝修和設計都很温馨，酒店在萬達度假區裏面，酒店贈送了星電影票，纜車，滑道等免費活動。從辦理入住到離店，酒店賓客管家邢宇很貼心，都有給我們講解和介紹，親自送到房間，而且始終很熱情的幫我解決問題，讓我感到很温暖，酒店很用心，太棒啦~

房間符合威斯丁的標準. 服務非常好。 禮賓部的陳經理很熱情. 我們選擇了5/1過來. 感覺不錯. 最好是自駕，沒車還是不方便的. 冬天來可能是隆重感覺吧. 這是冬季的旺季. 會再來感覺一下. 小孩子很喜歡這裏.

房間寬敞明亮景色好，配置齊全，躺在床上就能看雪頂長白山，美！！來的是淡季，但服務絕對濃烈到位，謝謝小輝小蘇的全力照顧，小輝幫忙訂票安排行程特別到位！！！下次來還住這兒❤❤