Tài Khoản Khách
ngày 6 tháng 3 năm 2025
This is a lovely hotel with excellent staff. Everyone is very friendly, helpful and professional (except that we saw one or two members of staff eating behind the reception on more than one occasion, which is not professional).
The hotel itself is very modern and very clean, but the claim on the hotel website that each room has air condition is not true. The rooms have a heating and cooling system, but the cooling system is not air conditioning and does not let out cool air in the winter and spring.
The problem is that, due to climate change, March is much warmer than it used to be. If you are staying in one of the lovely 4th floor suites and the sun is shining, the temperature can easily reach the mid-20s and the room retains that warmth at night. This morning, it was 25 Celsius in our room, and over the coming days it will be much warmer. In a few more weeks, it will be uncomfortably warm without air conditioning or a functioning cooling system. Regardless of where you are in the world, air conditioning is air conditioning. It has no other name. The words air conditioning should not appear on the hotel website. It is misleading.
Despite this issue, we had an enjoyable stay and we can recommend the hotel and the staff.
Dịch