Florasol Residence Hotel - Dorisol Hotels

Really friendly staff, good food, bus stops, just outside hotel, 2 buses to airport from there, supermarket next door, car rent and nice caffe next door, good value for money, highly recommended

Great location, beautiful view from floor 12th. Luggage room free of charge.

Muito bom

I had always wanted to travel to Madeira and this was a really good hotel to stay in. I felt totally safe and able to come and go as I pleased to my own little studio apartment. The bedroom was large overlooking the sea and gardens below. Room 701. Two balconies, large bathroom and little kitchenette in a cupboard. The hotel is not glitzy and blingy but in a curious way just works well. It is clean, spacious, restaurant staff friendly and kind, location directly above the lido. Bit of a climb up the hill back to the hotel but I am totally unfit and managed well. Flowers and trees everywhere with beautiful blossom everywhere - beautiful. Pingo doce supermarket a few steps away. That was really lovely to browse in with no pressure. Hotel has a list of trips they can book for you and they were with a small company and led by friendly people. Be prepared that any trip you go on will involve very very steep hills with masses of hairpin bends.I didn't look! Open top bus hop on / off was OK. Funchal incredibly busy place; road trip to Nuns Valley scary but so worth the view and the story was quite compelling; trip to the villages along the south coast was good. Weather in May this year was quite cool ,but the sun was hot on warmer days. I am non swimmer but the lido looked lovely, but - beware the force of the waves that look innocent - I saw one woman being knocked against the rocky wall by the water that didn't look much and another holiday maker also commented to me about the force of the water when she had tried to swim in the sea.

Our second time here and did not disappoint. Had an apartment on 9th floor with two balconies and great views. It is clean and bright and the pool is so clean and lovely. Breakfast on the balcony in the morning looking out at the sea - it’s so relaxing. The staff are lovely too.

Enjoyed 7 nights at the Florasol Hotel, had requested high floor we were on the top floor( 12th) and had a one bed room apartment which was bright and modern with sea view from balcony in both lounge & bedroom, apartment was spacious and comfortable with a wardrobe and storage in both rooms, had breakfast which was continental, had a good choice with some hot food beans ,sausages and an egg station for omelettes or fried & scrambled eggs, lovely freshly baked bread. Bar/ dining room has a good outside courtyard area ,there was a nice pool area. Was around 30 mins walk to Funchal or a short bus ride ,lots of nice restaurants in the area, hired a car for 2 days to see more of the Island

1* No A/C or heat. Rooms are cooked during the day. We stayed there late September / October. Slept with the sliding door open, but had to put up with the road noise and cigarette smoke, day and night from other rooms. It was hard to sleep at night, as the room would finally cool down at 3 a.m. 2* Did not have towels for 3 days. Asked several times a day, but still took3 days. Even then, they gave us 1-towel for everyone. 3* Hotel WiFi did not work on my laptop, it gave me a non-routable IP address, so no internet access. 4* The safe had no lock on it (see picture). 5* Took 2 days to send an iron to the room. 6* Breakfast was ok, but low-quality food. Coffee was made from instant powder dry milk(horrible tasting). Cakes had eggshells in them. I never took a second bite of any of the pastries they served. Luckily there are a few cafes 5-15 minutes away from the hotel. 7* The staff was not friendly. Especially the younger lady at the front desk. Sassy and condescending, every time. Even when asked a simple question. 8* Cracks on the wall. Broken floor tiles in the bathroom, and nasty mold(see pictures). 9* Looks like they have not updated this place in the last 20 years. 10* Our booking check-out time was 12:00 p.m., but we were asked to vacate at 11:00 a.m., even after we showed them the booking. Very rude about it as well (The same lady mentioned above). 11* We went there to drop off our luggage in the storage room. It was unlocked and unattended, with no employees, people were just walking in and out freely, able to drop/pick up any luggage. There was a sign there that the hotel is not responsible for any lost luggage (See pictures). 12* The hotel key has the hotel name and the room number printed on it in bold letters. Someone finds your key; they have access to your room and stuff. 13* Go somewhere else. Other guests we not happy either. I wonder if the positive reviews are real?

Dated, needs a massive update, breakfast a bit samey. But.... Location spot on, cleanliness second to none, hard working and happy staff. We were on the 6th floor (601) , no major noise a studio room 1 double and a single (3 of us) balcony on each side of the room which was wonderful. Only downside window in bathroom didn't open so was a little stuffy after a few days. Overall pleasant hotel, needs some work and updating not just furniture. Good base for a wonderful city.

An exceptionally good experience in this hotel. The breakfast suited us because they had corn bread and tasty home made jams. Also warm loaf which you can slice to whatever thickness. All staff from reception to waitressing and especially cleaners were very friendly and pleasant. We loved our apartment with the ocean view. Marcia deserves special mention as she made us a double bed! How observant and kind of her. Brilliant location too next to Pingo Doce a local supermarket!