Hostal Costabella Powered by Faro Homes

Falta alguien en recepción

We arrived at the hostel at check in time, the door was locked, we phoned the number on the door but no answer, there was a bar code with directions over where to pick up the key, unfortunately google maps sent us all over thd place, it took nearly an hour to find where we pick up the keys, nothing on the building to confirm it was Faro homes? Eventually got to our room, nice, basicand clean but very noisey, you could even hear what was being said in next room, I would not book here again, as from the beginning trying to find the keys, I wanted to go home but would have missed the last bus from malaga at this time

After staying at Hostel Costabella a couple of times some years ago, we thought it would be nice to stay there again. Unfortunately it was not. This is the abbreviated list of problems/concerns that I sent via email to Hostel Costbella after our stay there: Having to book in and collect the room key from a different location without prior notice. (My wife is disabled, so it made it very difficult for us). Not enough pillows provided. Sand on the floor of the room when we first arrived. A toilet roll with just 10 sheets of paper on it. and the lift broke down. All of these concerns could have been dealt with had there been a member of staff available. I have not received any response or acknowledgement of my email to Hostel Costabella. We will not be staying there again.

Fuimos un fin de semana y se fue la luz durante la tarde y toda la noche, 40 grados de temperatura en pleno agosto, por más que llamamos, no hicieron nada, nos dejaron sin respuesta ni soluciones. Nos sentimos abandonados a 600km de nuestras casas. Nada acogedor. No volveremos ni lo recomendaremos

Después de estar dos horas intentando contactar con ellos para hacer el chekig me tuve que marchar a otro hotel porque no me cogían el teléfono. Unos irresponsables.No pueden hacer eso a la gente después de tener pagado tú hostal,robo por la cara.

Simplemente, con mayor calidad que un hotel, muy centrico, a cien metros de la playa de Santa Fe de Los Boliches, con diez restaurantes en su entorno, con una plantilla familiar que cuidan de todo y lo hacen a la pefeccion. Es uno de los mejores hostales de toda la Costa del Sol. Costabella de Fuengirola -distrito de Los Boliches-, es dificil de superar!