Premier Inn Frome

Excellent room, recommend premier plus option especially if staying more than 1 night. Room was spacious, comfortable and welcoming. The lighting in bathroom was lovely, room included a fridge which was nice for staying more than 1 night. Reception staff at this premier inn were welcoming and friendly. The hotel was clean and tidy. Parking was good and free, seemed to be plenty of parking, good number of disabled bays. Just need to put in car reg on system at reception.

The Hotel was nice and cosy. However the quality of sleep was shocking there was a loud noise during the early hours which was quite intimidating and annoying. The service was good but the room and sleep quality was really poor. The staff were friendly and the beefeater was well connected with direct access from the hotel. The room was nice by first impressions but the bathroom smelt of cigarettes throughout my stay . Worst premier inn ever !

Room clean and recently refurbished but that’s where the good ends! Dirty corridor, broken lift, tired restaurant, sticky tables !! Breakfast, most hot items missing and rushed off table and unable to finish breakfast!! Customer service very basic . If you do stay and pay for breakfast be prepared for having a problem!

We stayed here last minute as we had a major issue with a different hotel. We booked 30 minutes before arriving and I realised I had accidentally booked for one adult rather than two, we were greeted by a lovely lady Cara, very friendly and welcoming. I explained to Cara that I accidentally booked for one adult and she assured me it was no problem and assigned a two person room. We then decided to stay another night and requested the same room. This time we spoke to Lucy who was equally helpful (and another lady in the morning, again super helpful). The staff really make this place! Every single member of staff we encountered was friendly and professional. Room was pretty standard for a Premier Inn, it was clean. Although we hadn’t originally planned to stay here for the cost and the service, we’d definitely stay again.

Premier Inn Frome is conveniently located, very clean, very comfortable and with friendly professional staff. Tea/coffee facilities were good, and you can get more as you need it. We were really impressed with the cleanliness of the room and bathroom. Bed was really comfortable and the room was spacious. Reasonably priced too. Our stay in Frome to see our new granddaughter was made easy and relaxing by staying here. Thank you.

I recently stayed at the Premier Inn for a business trip and found it to be a reliable and comfortable choice as always. - Clean and comfortable rooms: The room was clean, modern, and well-maintained. The bed was comfortable, and I had slept soundly each night. - Good value for money: The prices were reasonable for the quality of the room I stayed in. - Convenient location: The hotel was conveniently located near to where I needed to be. - Friendly and helpful staff: The staff were friendly in particular Cara who I had found very helpful, attentive and always willing to assist with any queries I had.