Studio 6 Fresno, CA - Extended Stay

The door was broke so we felt unsafe. The room was not very clean and the bed was not comfortable. There was alot of people loitering outside all night. I do not recommend this place.

The room looked nice and updated. However there were tiny bugs in the room on the walls and in the bathroom near the sink and shower. Everything else was fine. We had to keep all our foid even our dry snacks in the refrigerator to keep the bugs from getting into it. There were constant ambulance sirens all through the night and gunshots constantly. I didn't think this area would feel unsafe, but i was whistled at and yelled at as i walked both to and from my car (uncomfortable especially at night). There were plenty of places near by to eat and lots of stores, even a movie theater which was great!

On line states check in 11:00am. Room not ready when I arrived. Was told by clerk on line information was wrong, check in is 3:30p and I would be notified by phone. Never received call. Arrived at 3:30p room was still not ready and asked for a refund which was granted. Also was told by the morning clerk that the tv may not work, and was told by the afternoon clerk that the phone was not working. In both instances I was going to be charged with the standard rate.

Staff was great! Facility is dirty and rundown. Area felt unsafe, people out in the parking lot with loose dogs. LOTS of cockroaches in the room, adults and babies, infested. No soaps or even a blow dryer in the room. We stayed in the studio side which is apparently worse than the motel side, the full sized fridge made the room smell like it had been unplugged for awhile but it was plugged in, smelled terrible inside. No tv remote.

Unfortunately, this stay was not very successful; - no closing of the bathtub - despite information about the kitchen, no tools, plates, etc - no kitchen basket - no disposable towel, wipes - no soap SORRY

We had a reservation for two beds. When we arrived, they only had rooms with one bed. Don't know how you can have a reservation and not have the room available when you arrive. The desk clerk was extremely unhelpful and had no options for us. So we left. Hope Orbitz will refund our paid money since the room we reserved was not available.

Dennis was helpful. Very accommodating. But room we were given had not been cleaned, had no bedding. We were given keys to a different room. The keys didn’t work. I was given another set of newer key cards. They didn’t work. A guy was called to see what was wrong with the lock. Turns out the room was occupied. So, we were given a small room to rest while our original room was cleaned and bedding put on. I was told they would tell us as soon as it was ready. At 5:00 PM I went to the room anyway to see that it had been ready for some time. We moved to the room that was now ready. Water in the tub/shower dripped at a slow run all the time we were there. Could not shut off. Sink barely drained. One dresser drawer was broken. We called the day before to make sure extended stay room had pots and pans, etc. There were none in the room. Upon asking about it I was taken to a room and given a large rubber container with the kitchen stuff to take to my room. Taking stuff out of the container I discovered mouse poop in the box with the dishes. It felt as if the people there were too thinly spread and money was not being spent to maintain the property. But the people were nice and responsive.

Room had a smell of dog urine and the bathroom walls were not clean. Didn’t feel clean in the room. It was quiet and the price was cheap. Unfortunately not clean. Don’t plan to stay here again.

When first entering the room there was roaches running around. The beds wasn't made and the room wasn't clean. It looked like someone started cleaning the room then stopped.