Lighthouse Pointe at Grand Lucayan Resort

Second day here and the food experience has been the worst I ever experienced from being served spoil pesto twice on my food after being told the oil was thrown away and to be argued with by the head chef Dwain Claire, his kitchen needs help. !!!!

What a fantastic resort, from the room, beach, pool and especially the food which was so succulent every meal… The personnel were courteous, friendly, always smiling and happy to greet you, and the resort is perfectly located near the Lucayan Marketplace, lots of stores and boutiques.

We booked this resort with a cruise line we went on for quite a bit of money. The only person we found friendly or helpful during our stay was our bartender by the pool. This is supposed to be an all inclusive resort for breakfast, lunch and dinner. There was no direction when we first arrived to where our room was, and never being here before it was easy to get lost. Once we found our room, my friend and I decided we wanted to get lunch. We saw signs all over the resort for a prop club that served lunch so we decided to go there. We began to walk the resort, with once again no direction and walked for about 45 minutes until we finally found someone to ask for directions. When we got to the prop club, it costed us extra to each there (which we were fine with considering we were very hungry by this point), but we thought it was weird it was advertised all over the resort to go there. We asked a worker about entertainment around the resort and she said there was none but the marketplace down the road was great. We ended up pretty much spending the rest of our vacation at the marketplace to get away from this resort, also we only saw maybe 10 people staying there at the same time as us, which I thought was weird. The next day we decided to eat lunch at a restaurant at the resort. When we arrived to the restaurant at 12:30pm (which supposedly opened at 12pm), there was no one in there. A worker came out of the kitchen asking if we were there for the restaurant or the cafe, and when we said the restaurant she said she didn't think it was open that day. That restaurant was the only option for "all-inclusive" lunch on the resort and it was closed. My friend and I decided to go to the marketplace for the rest of the day where we had to pay for both our food and our drinks (once again we were not mad about this considering the great time we had at the marketplace). I would not recommend this resort to anyone. I only gave it 2/5 because the resort itself is BEAUTIFUL, it is just lacking on everything else. The liquor is bottom shelf, which is fine if that's something you don't mind. I've stayed at quite a few all-inclusive and this one was by far the worst. There is hardly anything that is all-inclusive about this resort. If you were thinking about booking here, I would steer clear and choose a cheaper alternative.