Hyatt Place Fredericksburg Mary Washington

Never ever again will I stay here! Ladies beware. The hotel itself is clean and all but the creep at the desk at night made my stay the most uncomfortable I’ve ever been staying in a hotel in my life and I travel a lot and often. I barely stayed in my room due to him. Ladies keep your protection close when traveling and know your rights wherever you go!! Especially alone.

Went to Virginia for a wedding and that was the hotel. We stayed at the first night we got there. Rooms were nice. The staff were super friendly and helpful.

The staff was knowledgeable and courteous. The room was clean and modern. The Area around the hotel was accessible and walkable.

Property is obviously under some renovations. After being told ******* over sold rooms, I was moved to a 2 queen room instead of a King room I had booked and prepaid for. Sink had large cracks in it and several other flaws in bathroom. Was still charged an incidental fee at check in.

False advertisement I want to start by saying that I have been staying at Hyatt hotels for many years! Sadly, I have never been as disappointed as I was during this stay. The lower level is under renovation, which the website stated would be finished over a month ago. I looked past that issue until I got to my room and noticed that the hallways were filthy and looked like they hadn’t been cleaned in days. My room door and the door beside it had wood chips falling off, and both locks looked like they had been pried open at some point. The bathrooms were clearly only quickly wiped down. The pool was closed with no mention of it on the website, yet they are still using it as a selling point. This is clearly false advertising, and we could have stayed at many other hotels in the area. To add insult to injury, they suggested that we use the gym instead to get what we paid for—as if they are the same. I chose this hotel for sentimental reasons and because I have never had a bad experience until now.

We really enjoyed our stay. The staff was so nice and friendly. Rooms are clean, comfortable and spacious. We will be back.