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Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.4
Vệ sinh4.5
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Tất cả đánh giá(121)
Đánh giá tích cực(20)
Đánh giá có ảnh/video(3)
Vị trí tuyệt vời(7)
Nhân viên thân thiện(5)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Phòng Deluxe không hút thuốc
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 9, 2024
Excellent hotel in a great location. Service is top notch and the hotel is worth the extra spend, could not fault their service!
Dịch
eddiehappy
Phòng Cao Cấp
Lưu trú vào thg 6, 2024
Vợ chồng
31 đánh giá
3.7/5
Đăng tải vào 20 thg 7, 2024
A beautiful hotel from the outside. Service is so so. Once a prestigeous hotel but I am afraid it is getting old.
Dịch
Cat Lover36
Phòng Cao Cấp
Lưu trú vào thg 6, 2024
Một mình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 26 thg 8, 2024
All previous requirements made before arrival were met.
The old gentleman working at the bar seems to have issues with women being alone at the bar.
Dịch
Tài Khoản Khách
Phòng đơn Superior
Lưu trú vào thg 11, 2024
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 12, 2024
The most important thing to visit the hotel is easygoing.
Dịch
YodaYusuke
Phòng đơn Superior
Lưu trú vào thg 2, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 3, 2024
The location of this hotel is excellent—it is just a few minutes' walk to the city center. I also love the room; it is clean and comfortable.
I also love their breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our hotel's central location, just a few minutes' walk from the city center. We're also pleased that you found your room to be clean and comfortable, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit!Kind regards,Florian WoitheHotel Manager
DALSHAD
Phòng đơn Superior
Lưu trú vào thg 12, 2024
Khác
31 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
verd good
Dịch
Abdulla
Phòng Cao Cấp
Lưu trú vào thg 4, 2022
Người đi công tác
72 đánh giá
3.0/5
Đăng tải vào 19 thg 5, 2022
Rude door man didn't even help me with my heavy luggage over priced room , very old lift that takes too long to reach not much food options and its funny when they ask for 10euro charge for room service . Over all few steps out side you will find construction which is so noisy and lots of homeless people sleeping on the streets not the safest location
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, please accept my sincere apologies for the impressions created. We are very sorry that we did not greet you adequately and accompany you to your room. The area around the hotel is very safe and we assume that your impressions were only a snapshot. We would like to formally apologise to you once again. Kind regards, Florian KrauseExecutive Assistant Manager
Super Lage und angenehmer Service im Herzen Frakfurts. Gerne wieder.
Dịch
Martina Bornhausen
Phòng Cao Cấp
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 8, 2024
Atendimento excelente de Sr AZIZI no check in , hotel maravilhoso, banheiros com TV na banheira e banhos cromoterapicos no chuveiro , o quarto é um verdadeiro SPA com amenities ACQUA DI PARMA !!! Tudo perfeito !!!
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed the charm and elegance of our historic building, both inside and out. It’s great to know that the Persian wall tapestries added to the unique atmosphere of our hotel. We are also glad that you found the room amenities complete and comfortable, and that you enjoyed our rich and delicious breakfast.We look forward to welcoming you back for another memorable stay.Warm regards,Peter MikkelsenCluster General Manager Frankfurt am Main & Saarbrücken
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated our good service, rich breakfast, and our central location next to Goethe's house in Frankfurt. We agree, the surrounding environment is indeed beautiful, especially along the Main River. We hope you had a chance to explore and soak in the scenery.Looking forward to welcoming you back for another delightful experience!Best regards,Florian WoitheHotel Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your positive feedback! We are delighted that our central location near attractions and the Rhine added to the enjoyment of your stay. It’s wonderful to hear that you appreciated the convenience of the shuttle bus service and found your room spacious, clean, and comfortable.Your kind words about our attentive service mean a lot to us, and we look forward to welcoming you back for another pleasant stay.Warm regards,Peter MikkelsenCluster General Manager Frankfurt am Main & Saarbrücken
Phản Hồi Từ Khách Sạn: Dear Guest,It is a pleasure to read your review and learn about your positive experience at the Steigenberger Hotel Frankfurt. Your recognition of our great location, convenient facilities (especially the kettle in the room) and our breakfast options is a real reward. Our hotel is indeed close to many popular attractions such as Goethe's House and Rome. We understand the importance of a central location to our guests and are pleased to hear that you find it convenient for your travels, including being close to Central Station. Also, the comfort and convenience of our guests is our top priority and we are happy to hear that you found the kettle in your room useful. We believe small amenities can go a long way to enhance the overall experience. Additionally, we are proud to offer our guests a variety of delicious breakfast options, giving them a nutritious way to start their day. It's heartening to know you enjoyed it. Thank you for choosing the Steigenberger Icon Hotel Frankfurt Hof. We look forward to welcoming you again during your next visit to Frankfurt and hope to continue to meet your expectations. Kind regards,Florian WoitheHotel Manager