Tài Khoản Khách
30 tháng sáu, 2023
Breakfast here was of very good quality with an excellent choice and certainly the best we enjoyed on our trip to Germany. The hotel, although centrally located is not situated in the best area. The room was comfortable and spacious although the shower did not work very well. We were disappointed to find that our room was not cleaned after the first night of our two-night stay and there was no apology forthcoming or any recompense other than the offer of a drink at the bar which we declined. After collecting fresh towels from Reception we were informed that housekeeping had come to our room that morning at 10.00 but we were still in it, which was untrue. We had eaten breakfast and left the hotel by 10.00 to go sightseeing. As we were required to pay in full prior to arrival at the hotel there was little we could do. It certainly did not leave us with a very good impression.
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