Mercure Hotel Kaiserhof City Center

Phòng ổn. Vị trí thuận tiện. Nhưng họ không cho bạn để lại hành lý trong vài ngày, gây khó khăn khi bạn phải đi xa và quay lại.

Nice hotel very close to the exhibition hall and lots of food and dinning restaurant. Good breakfast spread.

Close to station perfect for travelling! Very clean and tidy and staff very helpful.

The room have no expresso coffee machine or coffee machine, no room amenities all empty., also there don’t allow room extension for one hour. Maybe I’m a Chinese.I would not recommend to any friend or business associates.hope trip.com would not recommend to your clients.

Hotel reception staff including the manager were very very rude. We booked a double room via trip.com and later we requested for a room which can accommodate a third adult. Our request remained unanswered. Upon reaching the hotel, when we asked them to give us a room with an extra bed they said they didn’t recieve any information from trip.com. When we asked them to share it via formal email that they didn’t recieve any information for our request the manager said it’s not their problem. It’s between trip.com and us and they don’t care if we sleep on the road or somewhere else. At that hour we were forced to book a room at an exhorbitant cost. Very very bad experience and very rude front desk staff and the manager.

Very spacious room! Equipped with sitting area and two large beds. Wish I stayed there longer!