Hotel la Pietra Restaurant

We recently stayed at the hotel La Pietra and wanted to share our experience, as we believe feedback is essential for improvement. Unfortunately, our visit fell short of expectations. While the hotel had potential, we felt that the staff's demeanor was somewhat unwelcoming, which made us feel like an inconvenience rather than valued guests. Additionally, breakfast was not up to par. The lack of fresh bread and the limited selection of vacuum-packed pastries took away from the overall experience. The coffee, served from a machine, did not meet the quality one might hope for in a hotel setting. Another aspect we were disappointed with was the pool, which was unavailable for one day despite it being advertised as open to hotel guests. On our return we raised this matter through our booking agent and initially faced some resistance from the hotel. However, after providing photographic evidence, we were suitably compensated, which we appreciated. Lastly, I was surprised to see dogs belonging to guests allowed to relieve themselves in the garden area where the sun loungers were located. This raised some hygiene concerns that could easily be addressed with better policies. While there were few positive aspects to our stay, we hope that management takes this feedback into account, as it could greatly enhance the experience for future guests.

We stayed 1 night on our way to Elba. When we arrived it was a mystery how to get to the reception, as all gates were closed. The tags on the doorbell were so faded it was impossible to read. After randomly trying a bell a gate opened and we were 'greeted' by a person who did not speak a single word of english. We were shown to our room on the 1st floor while we booked a room on the ground floor. The lock of the door was very hard to open, even the owner took more than a minute to try and open the door. After this she left without any information about breakfast times, checkout etc. The same issue occured while trying to lock the door. The room was kinda spacious. The shower was moldy, and several places were just dirty with stains. Most of our towels were also dirty and in the end we shared the only clean towel we found. Bed was a 3/10. Breakfast was okay. 6/10. The pool was nice, but it was strange that the sunbeds were hidden behind a hedge. We got the feeling the 'hotel' was more of a side business next to the restaurant Elia (which was very nice). Location of the 'hotel' was great for a night stop when travelling further down into Italy as it is fairly close to the highway.

Leggo sempre le recensioni relative all’hotel che scelgo per il mio soggiorno. Questa volta, in una, si parla di un supermercato situato proprio di fronte alla struttura, che ne renderebbe negativa la posizione. Niente di più falso. Se passate da queste parti, non abbiate dubbi a soggiornare in questo albergo. La zona è molto tranquilla , l’hotel è molto carino, ha un parcheggio interno ed uno esterno, il personale, dai titolari ai dipendenti, tra i quali il” ragioniere”, assolutamente disponibili e cortesi. E non bisogna dimenticare il ristorante : fateci un salto . Anche il bassotto Bacco approva. Decisamente consigliato.

Hôtel passable accueil nul petit déjeuner nul chambre petite décevant

Abbiamo soggiornato alla stanza 3 insieme al nostro cane. La camera era molto silenziosa e spaziosa per 3 persone. Il letto comodissimo, abbiamo riposato bene. Ottima la colazione con un buffet vario per ogni gusto. Parcheggio interno e personale cortese. Grazie!!!

Location che si trova a pochi km dal casello autostradale. Camere ampie e dotate di tutti i conforts. Personale cordiale e professionale. Colazione discreta, ma sarebbe opportuno anticiparla almeno alle 7.30 rispetto alle 8.00 come previsto