Super 8 by Wyndham Fort Saskatchewan

Great to be here and booked the following night. A great country.

Although we booked a non-smoking room, the room reeked like cigarettes and when we tried to state that to the front desk, they just said it was a non-smoking room. We are not smokers and definitely noticed. Other than that, the room was pretty clean and decently quiet but very old and could use a refreshing.

You cant beat the amazing customer service from the front end staff. They were all so friendly and accommodating. Unfortunately when we arrived in our room, the cleanliness was unacceptable. I wont mention the details as I do appreciate that the night shift staff sincerely apologized and would have moved us to another room if there was on available. In the morning the manager offered us a small discount on our stay and had the cleaning staff come and do a deep clean while we were gone. The hot tub was down both nights we were there but to no fault of the property. Parents need to be supervising their teens and teams so they don't disrespect the place and put soap in the hot tub and pool.

The staff are so friendly and helpful. Older furnishings but extremely clean. Little icy in the parking lot.

Smoke smell in room Customer service staff were all very friendly & helpful, but unfortunately our entire room smelled like cigarette smoke. It was the most obvious when entering and using the bathroom, but after being in the room a while your nose went a little blind to it. I suspect this would be a major problem for someone with allergies or asthma. Pillows were extremely big and firm and left for an uncomfortable sleep. I recommend you bring your own pillow !

It was great, been well loved, but awesome staff and clean, would stay again!