Tài Khoản Khách
ngày 24 tháng 6 năm 2023
Booked and pre-paid through *******. Upon arrival, I was told they'd need to charge my card $25 per room for "incidentals". When I tried to run my debit card, the customer facing terminal said it had been approved, but the desk attendant said their system denied it. Repeatedly. Called bank, they said there wasn't a problem. Tried again. No dice. Asked about the location of an ATM, was asked what for in a hostile manner. When I said I'd get cash to cover it, I was told snidely "we don't take cash". Eventually we were PERMITTED to check into rooms we had ALREADY PAID FOR. Three stars because the hotel was clean, except a desk chair that looked like a garage sale reject, and the rest of the staff was reasonably civil.
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