Tài Khoản Khách
ngày 2 tháng 8 năm 2024
We went as a family of 3, self catering to Carema Club resort. My 6 year old extremely excited after viewing the pictures on Jet 2 holidays, especially of the splash park which is within the hotel facilities. This was the main reason we booked. We went in to the splash park on our 2nd day for an hour as it is for children ages up to 12, with 3 small slides and a shallow splash area no swimming for adults here. On our 2nd visit, I was told by the lifeguard that we needed a wristband and I said were staying in the hotel and reception hadn't mentioned a wristband. Turns out, we would need to pay extra to use the splash park which is only for children. My six year really upset he couldn't continue to use splash park. Adults pay 20 euros and children are free but you can't leave them unsupervised so its not free entry, is it? The Jet 2 rep, comment was it is on the website- which is in small print if you look hard and it has no mention of the ridiculous cost. After this happened, I read other reviews saying the same thing so it needs to be a lot clearer I feel I was mis-sold my holiday, as it was my main reason for booking here and if I had booked direct it would of been included. The hotel had a limited menu. We tried to book a breakfast for 2 adults and a six year old at about £50, was extremely expensive and we couldn't pay cash and the card reader wouldn't work, so we ended up leaving. The local supermarkets in this resort are almost twice the price of that are inland. The hotel room was basic and clean but tatty in places (cracks in tiles, hole in wall next to bathroom taps, handle fell off wardrobe, shelf missing from fridge and zip covers broken on settee cushions which was part of the pull out bed). Despite this, the room was cleaned regularly and the cleaning staff were friendly. To stay in the resort, you definitely need a car, just so you are not limited with places to eat and paying over the top in local supermarkets. Menorca is beautiful but I won't be going back. Very expensive for the experience!
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