Mar Hotels Playa Mar & Spa

We have just returned from our perfect week at the Mar Hotel in Port de Pollensa and we're already trying to book for a return as soon as we can! We booked a junior suite so that we could stay on the ground floor as balconies give me heart failure, with a 6 and 8yr old! After seeing the balconies here I might be less worried next time - they look very substantial although I loved our room and I loved being on the ground floor. We've never been abroad as a family and we had no preconceived ideas of what an all-inclusive holiday should be and so we were thrilled with our experience. All the staff at the hotel were absolutely wonderful! They made our stay magical. Our children loved the Kids club entertainers, especially 'Paul'. We found everything to be spotlessly clean, with our room cleaned every day thanks to the smiling cleaning staff. You can see that everyone working here puts in their love and effort to make everything the best it can be. I particularly loved the food! I've been dieting lately and had half a mind to resist anything too fattening. It absolutely wasn't difficult here! Everything was so delicious, healthy and fresh! I had a plateful of rainbow colours at every meal and everything seemed very healthy but delicious at the same time. If you do only eat beige food, don't be worried, there are still lots of chicken nuggets and chips! We got our children to try head on prawns; octopus; clams; prunes and pink grapefruit. Lots of things they've never tried before! I think the hotel caters for sports teams so there's always lots of healthy options. The outdoor pool area was spotless in February and enticing. We're a family of very hardy fun-seekers and so the temperature of the outdoor pools in Feb didn't deter us from getting in there and loving every second. There's always the warm and inviting spa pool to warm up in afterwards. I was delighted to find that children were allowed in the jacuzzi and all the other spa facilities at certain amenable times. I had been worried that I'd not be able to enjoy these facilities but we all chilled out together. The children loved the cold blast pool! Be aware that the spa pool is almost 2m deep so non-swimmers need arm bands or looking after. The pool is deceptive and the steps into it don't give anything away. The attendant literally saved our 6yr old boy from drowning by pulling him out while neither of us (his mum or dad) had any idea that he'd be in trouble! Also you'll need a swim cap to use the facilities. You can buy these onsite for about €2.50 but if you can bring your own, even better. We were lucky with the weather in Feb - when the sun was out it felt very warm and even got up to 22°c but when the clouds came over it made getting in the cold pools that bit harder. We felt like royalty throughout our stay. Everything was incredible. Nothing was too much trouble. Be polite and courteous to the staff because they all deserve it. We can't wait to return!

From the reception staff; Awa and Salvador, thank you so much for your warm reception and attention, you guys are the best at what you do. To the kitchen and bar staff; Marcus, Paul and the others; thank you for the freshest and most delicious meal. We had a huge variety of meal options and endless drinks and even when the kitchen was closed, the outdoor bar was open with a variety of food and treats for everyone. The pool area was huge; with slides and huge space for kids and adults. the indoor pool was massive for people who preferred the warm pool. To the entertainment team, where do I start from? My kids will not stop singing all the songs from your mini disco shows. you gave us 100% and more. from the Halloween party prep to the tee shirt paintings (WHICH WAS BRILLIANT), the art sessions, the football, the games, you guys went over and beyond to keep the kids happy and gainfully occupied. you guys are simply amazing and we will certainly be returning in the future. Thank you!!! Knonye.

Great room, great food. Very clean and good food/drink. Friendly and helpful staff. Located in a lovely area with a pleasant pine walk into town (1 mile) but burns off the calories if you over indulge in the restaurant or bar…………………………………….

This is one of the best hotels we have been to. The staff are so friendly from the house maids bar staff were great and the restaurant staff .Special thanks to xisco and marcos in the bar. All the restaurant staff especially freddy who welcomed us . with a smile. And all the others who dealt us.Great selection of food every day.

Cannot fault this hotel. The staff are amazing, cannot do enough for you always with a smile on their face and work extremely hard. Place is spotless. All inclusive has been fantastic for our 21 and 19 year old boys. Lovely 20 minute walk into town with spectacular scenery. Robinsons catamaran boat trip was a really hit for us all, and the late night karaoke bars for those that want to venture out late. The spa is stunning. Plenty to do for families and for families with younger ones. Would def recommend. Thankyou to all at this hotel for an amazing week you are all amazing and we are very grateful x

This is our third time here and we class as our home in mallorca the staff cannot do enough how lovely angie Marcos Fredy cisco the bar staff reception and chefs are. The food was great choice always hot and the entertainment was fab every night I was dancing in my seat. Drinks choice and indoor pool also great the weather however was overcast but have booked immediately to go again caroline and phil