Sorriso Thermae Resort & Spa

酒店位置不錯，環境優美，餐廳營業時間太短 服務態度一般.

Отличный отель, шикарные виды, в отеле великолепный ресторан и вайфай!

Just totally sublime . Relaxing , friendly , pristine . Just perfect in so many ways. I stay in hotels frequently .. work and pleasure and I’d have to say this was definitely a nice surprise. Better than 5 star Barbados . I was with my son and his young family . The staff are so genuinely lovely . Nothing fake or contrived . I would have to say this is the best break I’ve had in quite a few years and I take quite a few each year . Vincenza in reception and the staff at the bar by the pool are exceptional . I never , ever go back to the same place twice .. but I would come back here ..

We booked an upgraded “Classic Double Room” to avoid cheaper rooms in the Separate Building Outside the Hotel. Upon arrival, our luggage was taken, which at first seemed like good service, but only because we had to walk 350 meters up and down steep terrain, past private houses unrelated to the hotel. Finding the way was so difficult that a staff member had to guide us – something they appeared to do for all guests. At reception we asked if there was a mistake, but were told that other rooms were even further away, while those closer to the main building were of much lower standard. This meant a 700-meter round trip not only for breakfast every morning, but also for every visit to the hotel facilities – something I would never recommend for elderly or less mobile guests. The rooms are outdated but functional, though we found mold around the air conditioning outlet. Fortunately, we only stayed a week. The view of the sea was beautiful, but that was the highlight. Pictures online match somewhat, but are clearly more flattering than reality. Mandatory swimming caps in the pool were never mentioned beforehand, and even hotel photos show guests swimming without them. Breakfast was disappointing: staff ate directly from the buffet while guests were still dining, and the coffee machine barely worked. The restaurant view was lovely, but impossible to enjoy due to the number of wasps outside. Overall, the surroundings are beautiful, but the service, facilities, and honesty in presentation fall far short of 4-star standards.

I spent 3 nights here with a large group of Italians. After reading some of the negative reviews, I was happy to discover I'd been allocated a room in the main hotel building. Plus points: the whole place is clean and well maintained, the lobby is beautiful and the pool area full of flowers and with stunning views of the sea. Our room (607) was clean and the housekeeping lady very friendly and competent. We'd booked a double with 2 single beds, but on arrival, found a double bed. However, the problem was solved within the next half hour. The beds are comfortable and towels are changed on a daily basis. We also had a little outdoor space to sit in as well as a hanging rack for wet swimsuits etc. The room itself didn't have a sea view, but just a few steps from our seating area was a large space where you could enjoy a beautiful view. The fridge was useful. Some people criticised the fact that there's a long walk down to the beach, but for those who don't want to do this, booking a free shuttle at reception is very easy. We walked down, but got a shuttle back up. We also enjoyed relaxing in the thermal pools, including the indoor one in the spa, with various massaging water jets. The latter is obviously quite old, but I've seen much worse! The pool bar was nice with friendly staff and prices are reasonable for a hotel. When we were there, there was live music in the evening, with a dance floor. Breakfast was typically Italian, with a lot of cakes, but there were also cereals and (somewhat limited) savoury options. If you're used to good Italian food (I live in Puglia!), the regular hotel meals might be a little disappointing. I would have liked more fresh vegetables and salads, for example. I didn't try the à la carte restaurant as our group had booked half board. A bus stop just outside the hotel made visiting the island very convenient. You can buy tickets for the bus, as well as some other places to visit: we went to the lovely Giardini Mortella, at Reception. All the staff were helpful and competent, and I spent a few very enjoyable and relaxing days on this beautiful island.

I really liked both the hotel and the island. The hotel: a thermal water pool and a very nice spa center. The food was varied; every morning we received a menu where we would check off what we wanted for dinner. A very nice system—it helps avoid food waste. There was a bus that took you to the beach, but we also had the option of going down the stairs behind the hotel. The rooms were clean, and housekeeping was done daily. In front of the hotel, there was a bus stop, which made it very easy to explore the island. A wonderful place that I would love to return to.