Quality Inn & Suites

This stay was not a pleasant experience for my family. I will start with the few positives, the staff when we checked in were friendly, the free breakfast wasn't bad, and the beds were comfortable and clean. Now...the negatives. Upon arriving in our room our tub drain was pulled all the way out and there was a USED bar of soap in the tub with hair! The ceiling in the bathroom was FULL of black mold, the TV was small and we only got 1 channel. The chair was stained, wallpaper peeling everywhere, dirty carpet etc. Also the pool was disgusting. The water was so dirty and cloudy you couldn't see your hand under water! We also saw live ants and dead bugs in the pool and hot tub. Very disappointing stay. So gross.

I am mobility impaired, spinal issues, but I generally don't need much accommodation and I got none. The facilities are not up to code. The safety railings in pool and spa are too low to be of use. The toilet in my room was way lower than standard, paper unreachable, furniture all very low, even the desk chair didn't adjust. It was a room for short people- like＜ 5'2". I'm 5'6". My back was out and squating the last 4 inches was a trip to hell. I will never besmirch the ADA or building codes ever again.

My wife and I stayed at this hotel on the 7th and final night of our trip. As many others have said, this property is in serious need of repair/cleaning. The carpets were old, the wallpaper throughout our room was peeling, the cover of the AC unit in the room was falling off the wall and the control knob was missing. We went to breakfast, which was supposed to end by 10:00am and at 9:25 there was almost nothing left and they were even out of hot water to make oatmeal. The location is loud and on top of that our simple room was over 200.00 a night including our pet fee which was the most expensive room of the entire trip while the room itself was the worst experience. Other than Ludington Park, Escanaba looks rundown so I'd recommend staying in a different town altogether.

At first glance we noticed all the pealing wallpaper. Room 313 has mold issues all over the ceiling. The whole hotel smelled musty. The mattress and bedding where above comfortable and clean but still got a horrible night sleep because of coughing to mold.

Hotel is in bad need of repair and upgrading. Bathrooms are dirty with black mold on the walls and flooring is loose. Wallpaper is falling from walls. Hot tub is closed at time of this review, however no one tells you this when booking or checking in.

I’m not usually one to write a bad review, but this was a bad experience in terms of cleanliness. First of all, when we arrived we went to get ice. The ice bucket hadn’t been emptied or cleaned from the previous guests. Next, We were getting ready to go to bed and my husband noticed a disgusting spot/stain on my pillow. We had not slept in the bed yet. This leads me to believe the sheets may not have been changed. We had to call down to the front desk for new bedding and pillows. Lastly, there was food under one of the beds, that wasn’t ours. We spoke to two other guests that weekend who had similar experiences with cleanliness. The staff was friendly, apologetic, and tried to remedy the situation, but the bad taste was already embedded in our brains. I also noticed that they were hiring housekeepers. Note to owner/manager, do not book rooms if you don’t have staff to clean them. I would never go back there!

This hotel in need of updates and repair. While the exterior of the building appears very nice, updates and repairs have been neglected with the interior. Carpeting in lobby, hallways and common areas is worn and dirty. Wallcoverings in the room are peeling off, vinyl tile floor in bathroom is old, dirty and loose. Hot tub has been out of order for weeks. (water drained out). I would not recommend this hotel. Service staff were pleasant. It appears to me that the Owner has neglected to invest in updates with this property.

This hotel was dirty and unsafe! Upon checking in and going to my room, I found a dirty wash cloth outside my room that sat there until the next day. There was not a smoke alarm in my room. And my credit card was hacked. I know this because it was the only place I used it.

Hotel is a little dated. Staff are very friendly. Easy check in and check out. Plenty of parking. There is an on site restaurant/bar which we did not use. Restaurants are plentiful and are only a short drive away. Room was clean, bed, comfortable and bathroom clean. I would stay here again.