Rocco Forte Hotel Savoy

位置很好 就是樓下廣場好吵。房間不錯還送了禮物。適合家庭旅行。

We stayed from May 27-31. We booked through American Express Fine Hotels and Resorts. Fantastic hotel in the heart of Florence, literally 30 steps from the center of the city in the Republic Piazza. The area is filled on all sides with shops and amazing food. The hotel breakfast was included and permitted both a la carte items (try the scrambled eggs with ham and cheese) and the buffet. While not a huge selection, the service was impeccable and I never felt like we were shorted. As part of our package we we’re upgraded from the deluxe grand room to a Jr. suite. For Italian standards, the room was huge. The double sinks and huge bathroom including both a bathtub and walk-in shower were a delight. The walk in closet was nearly as big. The bed was very comfortable! Housekeeping was immaculate! Now to the service. From the door staff to the front desk staff to the housekeeping staff, all were spectacular. But the staff at Irene (in-house restaurant) really made the trip special. We spent every morning with them and they seem to take a personal responsibility of making every day start better! We were me with wine in the room. And biscottis and chocolate were delivered. Everything was top notch. It is expensive. But absolutely worth the price!! Thank you to every single person we encountered. We will be back and we wouldn’t consider staying anywhere else!!

I wish I could give Hotel Savoy additional stars. Five star hotels across the world are not equal and our trip, which has included only five star hotels, has illustrated that point to us again. A stay is not simply about luxury but also about a level of service and the small details which add up to a big difference in quality and experience. Hotel Savoy ‘gets it.’ We stayed in a beautiful one bedroom suite which included a large living room, bedroom, and beautifully appointed bathroom. The high ceilings of our room were lovely and the decor of the spaces were lovely. Evening turndown brought both still and sparkling waters, slippers, and night cream - what a thoughtful touch. We were delighted by the fresh fruit and flowers as well as the local wine and chocolate which greeted us as well. Here is where the small details stood out: upon arriving back to our suite I found that each pair of my reading glasses was placed on a small cleaning cloth. Bookmarks were carefully placed in our books. My makeup was placed on a fresh linen. This shows an attention to detail which we have not experienced at our other ‘five star’ hotels’ this stay and it has made a big difference in my opinion of the hotel. The staff of the property were each very friendly and helpful, offering ideas for restaurants and places to see, even offering to unpack and then repack our suitcases. We did not encounter one person who did not smile. Breakfast was perfect for us as lighter eaters. There is the option to order additional hot items if the buffet is not enough. I personally found the pastries to be incredibly delicious! The bar/lounge was also comfortable and enjoyable for an afternoon drink and nightcap. We have been to Florence before and stayed at the Four Seasons, which is also lovely but not centrally located. The central location put the Savoy, in our opinion, especially when factored with the great service and beautiful accommodation, above that other experience. I had begun to wonder if ‘five stars’ was not what it used to be….the Hotel Savoy restored my faith and made our stay in Florence even better than we could have imagined.

Great hotel right in center of Florence! Nice rooms (we had 2 connecting rooms for my husband and me and our children). Breakfast was great, everyone who worked at the hotel was very helpful and kind, nice common spaces, air conditioning worked great during a heat wave. Would definitely recommend!

The hotel is fantastically positioned in central Florence and the staff were all exceptionally attentive and helpful.

Simply fabulous hotel. We had two weeks in Umbria in a wonderful quiet villa in the hills (pool, sun, gorgeous food and stars every night, etc) and decided to end the holiday with a couple of nights of luxury in Florence. Perfect hotel. Brilliant location in the city centre close to all the major attractions. What a beautiful hotel. We had been used to c.37 degree temperatures but this cool (so cool air conditioning), exquisite hotel was just what we needed. Thousand thread cotton bed sheets, marble bathroom, delicious breakfast, friendly staff and attentive service. Highly recommended.