Eurostars Florence Boutique

The staff at the hotel was very helpful and the location is really good. We had taken their Junior Suite which is the best room according to them but the bathroom was very uncomfortable to use as there were no partition and entire room would get wet. Also the room sizes are quite small. The breakfast was decent and will highlight again the staff in this hotel is very friendly. If you get a tariff of around €200-€250 for junior suite with terrace then it is fine.

Beautiful boutique hotel, perfect for a long weekend stay! 15-20 minute walk into the city centre, near to the river and in a quiet part of the city. Staff were friendly and welcoming. The decor was beautiful. Lovely rooftop terrace to enjoy the city views too!

What a fabulous stay we had at this hotel. The room was lovely, very comfy bed and great air conditioning which cooled us down when we came back from exploring Florence in the hot weather. The staff were exceptional, a special mention to Fabio who always went above and beyond. We mentioned we were going on a trip I’ve Day do needed a taxi booking for 630. Not only did Fabio book the taxi he also arranged breakfast boxes for us as we wound muss breakfast. The rooftop terrace was lovely too to take in the views and provided one of the best spots to watch the fireworks to celebrate San Giovanni.

Our stay at this hotel was disappointing, primarily due to the stark mismatch between the exorbitant price and the room quality. The online images and descriptions painted a far more appealing picture than the reality. The rooms were outdated and badly in need of renovation. I found it difficult to justify the high cost for such a lackluster experience. Exercise caution when considering this hotel for your stay.

Whoever reckons that this hotel is 'centrally located' is clearly not familiar with Florence. It is a 15 min walk beyond Santa Croce; Santa Croce to Piazza della Signoria is 10 mins; PdS to the Duomo is a further 10 mins. Santa Maria Novella railway station is a further 15 mins. So, 'centrally located' it is not. Biggest criticism, though, is cleanliness. Our bathroom, frankly, was grubby. My wife cleaned it herself! The tiny elevator was also grubby (but we felt that cleaning it too was a step too far). The whole place needs a good 'bottoming' and a far more rigorous and regular cleaning regime putting in place. Breakfast was OK, albeit the hot offering was rudimentary and uninteresting. There was a reasonable supply of cold offerings. The lady in charge of the breakfast room was a sweetie. Our room was 403 - AVOID!!! It had no windows, only skylights, terribly claustrophobic. We asked about moving rooms but were told that the hotel was full, but they would 'see what they could do' later in the week. We heard no more about it. We had lost the will to live by then. Best thing about the hotel was Carlotta on Reception. Unfailingly pleasant and helpful. It's not her fault that her colleagues elsewhere let her down - particularly in the housekeeping/cleaning department(s). So, not a good experience, would not recommend.

While the location is a touch of a walk from most places in Florence, the hotel itself is a gem! The beds were very comfortable, with air conditioning in the rooms that cool things down significantly when it is hot. Everything you would expect in a nice hotel. The thing that stands out the most is the staff there. They are outstanding! Daniele at the Front Desk was exceptional, not just in his service, but in his anticipation of your needs. So glad to have stayed here.