B&B Relais Il Campanile

Вежливый персонал, направили всю информацию до заселения, сам отель находится в минуте ходьбы от центрального собора, в центре, очень удобно, два дня ходили пешком - все в шаговой доступности. В номере не было кондиционера, окна не открывались, поэтому нужно учитывать погодные условия.

O hotel é prlivilegiado na localização , o atendimento para o cheking foi muito eficaz , durante o dia tem recepção mas sem serviço de quarto. Essa é a minha segunda vez no hotel, ele só precisa melhorar a estrutura da escadaria e paredes do quarto, o melhor e ser pet frendily

This was a scam. Paid for hotel, but they sent our reservations to a hostel at 1/4 the price. No money back. Did not feel safe. Checked out. We had to fight with them. Called the credit card to get any money back. Place was clean and cure but still a scam

The property is located in a very central place which is the only positive. However, our room was very outdated. We struggled to find a working socket to charge our phones in the room. There were drilling and hammering noise at 8 a.m. We paid for the accomodation to get some rest, but it was impossible due to the construction noise. Lights were flickering too. The room looked worse than in the photos online - very old and small.

The location of the acomodation is incredible, it's just next to the Catedral. There are many restaurants and bars around, and a Carrefour express, where you can buy drinks and food. Our room and bed was huge, and super comfy! The bathroom served perfectly, especially the shower with amazing hot water :) we had a fridge, kettle, aircom and some tea in the room what was a really nice extra. Everything was absolutely clean and spot on. There was no noise in the room, we could sleep perfectly. The breakfast was really good as well, the caffe was very tasty and the food good. The costumer service is the absolutely best, they want to be sure that you're comfy and happy. They contact you on WhatsApp, they give you information about the city, nice ideas etc. Before we arrived to the acomodation, I mentioned them that we went to celebrate our anniversary, so they prepared even a Proseco to our room. With the check out they were absolutely flexibley we could leave our room at 14:00 o'clock without any extra fee. I highly recommend this place, we will definitely return!!! Thank you!!! :)

Siamo state a Firenze dal 7 al 9 ottobre per una gita di piacere tra amiche. La posizione del b&b è perfetta, super centrale e a pochi passi da tutti i punti d’interesse. Ahimè non possiamo però esser entusiasti anche per il b&b in sé. Le foto che si trovano cercandolo sui vari siti non corrispondono alla realtà, almeno per quanto riguarda la nostra stanza e la reception. Portoncino d’ingresso difettoso, siamo rimaste per più di 10 minuti chiuse all’interno, e, nonostante la segnalazione al numero di riferimento..nessuno è intervenuto per risolvere il malfunzionamento..nè subito ma neppure nelle 48 ore successive. Solo grazie ad una persona che proveniva dall’esterno siamo riuscite ad uscire. La camera ha prese di corrente volanti, così come gli appendi asciugamani appoggiati a terra in attesa di esser montati correttamente al muro, la tv inutile..in quanto non funzionante. La pulizia della camera e delle scale lascia molto a desidera…così come il cattivo odore. Ho letto recensioni passate dove descrivevano personale gentile e disponibile….noi non abbiamo avuto il piacere di vedere nessuno…nonostante le mie innumerevoli chiamate. Un peccato…perché la posizione è davvero ottima!