Hotel Florence, Tapestry Collection by Hilton

Such a beautiful and clean hotel! Breakfast not nearly worth the price? It was very “continental” but the staff were super friendly and everything was lovely and clean!

I enjoyed the hotel, nice ambience and boutique feel. Would have been good to know that there was no closet or refrigerator. I had food I was traveling with. The staff brought a mini fridge to my room on request. The heater was set to 66 upon arrival and I followed the detailed instructions to raise the heat. When I returned from dinner it had risen two degrees so I assumed that it would keep increasing but was slow. Yet, I awakened at 5:30, very cold, and saw it had reverted to 66 degrees. I reported it upon checkout and staff said they would have sent maintenance but at 5:30 am that was impossible. Very uncomfortable. Also, lots of masonry dust on the moldings near the exposed brick wall. Otherwise clean. The restaurant was great. If not for the very cold room I would have enjoyed this hotel more. The staff was quite nice.

Disappointed with room as we only had a third roll of toilet paper with no extra. Lights over bed and over sink in bathroom did not work. There was no shampoo in the bottle in the shower.

The room was very dusty. Not being cleaned right and wiped down. Phone as filthy and the train going by and the creaking floors was too much noise for us.

This is a unique, charming, yet down to earth hotel, designed to reflect the history of the building. We love its artwork and Bistro’s, its fine dining restaurant!

The history was great!!it was super comfortable and the staff even took the time to walk us through the property and show us some cool stuff!!! We stayed on the first floor by the spa and the only one weird thing we could say was that it has a bit of a musty scent but not enough to deter us from staying. Everything was super comfortable too!

This is a wonderful boutique hotel in the heart of downtown Florence. It has several nice restaurants within close walking distance including one on premises. This is my second stay here traveling from FL to VA - A very good stop!

I've stayed here before, and it's always a very pleasant experience. Only complaint is that dinner is a difficult proposition on Sunday. Recommend Hotel Florence very highly.

I have stay around the world in wonderful Hotels. This hotel needs a renovation..