Mercure Firenze Centro

Rooms was large. We booked 2 rooms for 2 adults and 3 children, the larger room could actually fit 4 adults (there was 1 King bed + 1 Double sofa bed). Other than that service was normal, consistent for a hotel for tourists. The front desk employees tend to smoke at the outdoor courtyard next to the reception with the doors open causing the lobby area to smell of cigarette smoke. Location of the hotel was really great. Walking distance from Firenze Santa Novella train station and close enough to the touristic sights in Florence.

This hotel has the best location with lots of delicious restaurants nearby ! It’s almost close to a number of attractions which made our trip more convenient. The staff is fluent in English and there’s an open area for guests to rest. Having a free water station and hot drinks machine are definitely a plus on top of the spacious room!

We loved how the staff are so nice and made our stay as smooth as possible. And that is near everything!:) do ask them about hop kn hop off tours as those were worth it!

Room is not bad but no aircom during Winter. So we have to open window and sleep.

Great location, very near to train stations and easy to locate the hotel too. Comfortable room and beds.

Nice hotel near train station for 5mins walk , clean and tidy , Staffs are really helpful and polite . But breakfast seems not enough choices . But it is still ok to enjoy