Hotel Indigo Florence

⭐⭐☆☆☆ 2/5 Nice room, but hidden fees and disappointing location The room itself was beautiful — clean, stylishly decorated, and comfortable for a solo traveller, even if it was a little smaller than expected. So credit where it’s due: the physical space was lovely. Unfortunately, a few things really affected my stay. I was asked for a €50 per night deposit upon check-in, which came as a complete surprise. This was not mentioned anywhere when I booked, and it hit hard as a solo traveller on a tight budget. I lost €100 before I even saw the city, and it honestly dampened the whole experience. The staff at check-in were cold and not welcoming at all, which made the arrival feel awkward. Thankfully, check-out was much better — the person on the desk was kind and friendly, which helped leave things on a slightly better note. As for location: it’s not ideal. The hotel is tucked behind the main train station down some pretty dirty, sketchy-feeling streets. It’s about a 20-minute walk to the Duomo, and for the price I paid, I expected to be much closer to the centre. Overall, the hotel itself is fine — but in the wrong location and definitely the wrong price bracket. Unless the prices come down and they’re more transparent about deposits, I wouldn’t stay here again.

Lovely hotel located 5 mins away from the train station. Rooms were clean, elegant and well equipped. Loved the small bar they provided. Had a small gym which has most of the usual equipment and a nice restaurant/bar at the ground floor. Best hotel so far from our trip to Italy!

Very nice IHG hotel near Florence central station and eith easy access thereby to all transport, including trams. The garage was very handy. The room was small and clean and amply equipped. There was a balcony with a pleasant view. The room and hotel in general were very quiet, despite high occupancy. The concierge was very helpful and, with easy walking, taxi or public transport options, we were soon at a wonderful restaurant he had recommended. Overall, a very good stay.