Hotel Indigo Florence

Lovely hotel located 5 mins away from the train station. Rooms were clean, elegant and well equipped. Loved the small bar they provided. Had a small gym which has most of the usual equipment and a nice restaurant/bar at the ground floor. Best hotel so far from our trip to Italy!

From start to finish it was a perfect stay! In particular Guila, Luigi and Adriana were amazing and went above and beyond with the hospitality! It was our first time in Florence and everything was more than we could ask for. We also went for the Sunday brunch buffet which we would recommend and well worth the price! Location perfect and we could hardly hear the tram going past.

Nice stylish hotel outside the ZTL and with a private parking. Breakfast is good as well, highly recommended

Location is a bit far off from city center and it’s on the quiet side of SMN Train station. It’s good only if you transit between cities by train. The staff lady at check-in was friendly and helpful. but we had a horrible check-out process. We’d already paid for the stay a couple months ago but they were trying to recharge me again at checkout, saying that they cannot contact Trip.com agent. (it is non of my problem) The hotel manager insisted me to pay again for the stay. it was ridiculous. At the end, we left the hotel without paying as requested but a few days later they charged me €92 more on my credit card that I gave information at check-in. It felt dishonesty and being unfair experience staying at this hotel here.

The hotel is perfect for stay in Florence, great location, located in city centre, just 5 mnt walk from train station. Within walking distance to the museums, Duomo, Palazzos and everything. Hotel is like brand new, room quite big, and staffs are very friendly and helpful. Very happy with our choices of the hotel

Overall is fine and on par, expect to improve the sound isolation. Been heard of sounds and voices from next room….