Hilton Garden Inn Flint Downtown

Main complaints are they didn't give me the room I reserved. They gave me a lower grade room for a higher price. I have a service dog but I don't know if that was the reason. Normally I leave him in the car until after checking I but this time I couldn't do to the fact they have no parking there. You either pay valet $20.00 or you have to drive across the street and park there for $5.00. I picked valet but told the guy that it had a handicap permit and he said there was an open spot in the lot attached to hotel. I told him I'd need something out of it later and was assured he'd bring my car up anytime I wanted it as that was included. So later when I went to get what I needed I was told valet went home and I'd have to go get it myself. While come to find out they had taken it across the street and parked it on the 3rd level. They didn't know what level it was on so I had to walk each level pressing the remote constantly. On top of that the elevator doesn't work at the parking structure so someone 71 years old with a service dog for mobility has a bit of a problem with that....anyway as you've probably figured I'm not at all impressed with the hotel.

First thing there is no parking lot, if you want to park you have to pay a city garage 2 blocks away! The mattress very worn out a big slouch in the middle, pillows were so squishy , they had pocket doors going to the bathroom that was very hard to slide open and closed, there were no glasses in the bathroom to use when brushing your teeth, I don't recommend staying here at all !!!

Everything was lovely. The room was clean, the community areas were pristine, even the little snack bar was pleasing the look at. My only gripe is the parking. I will either have to park on the street or pay 20$ for valet and I didn't like either of those ideas. However, it was only for a night and street parking is free Saturdays and Sundays, so I accepted my fate.

Great restaurant and bar. Rooms are updated, very clean, and quiet. Very good location close to Kettering University.

The hotel was very nice, clean and comfortable. The only thing is lack of parking, so we used the valet service.

Amazing stay, the only issue was parking - atleast street parking is free on weekends and we were able to find some!

Fast check in. Nice size rooms very spacious. Clean. Valet was amazing.

I was surprised at how clean and welcoming my room was. I wish I needed to stay more than 1 night.

Staff went out of their way to make sure we felt welcome & were happy with our stay. I also highly recommend the breakfast!